ServiceNow Architect (IRM)

Nelson Frank; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading ServiceNow partner in the UK is seeking an experienced ServiceNow Architect to design and implement Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) solutions. You will work closely with enterprise customers to enhance their risk and compliance processes. A strong understanding of risk management frameworks and ServiceNow certifications are essential. This full-time role offers an exciting opportunity for growth and expertise.

Qualifications

• Proven experience delivering ServiceNow IRM / GRC solutions.
• Strong understanding of compliance and audit frameworks.
• UK-based with full right to work.

Responsibilities

• Lead and deliver ServiceNow IRM / GRC implementations.
• Collaborate with clients to translate requirements into solutions.
• Conduct workshops, demos, and user training sessions.

Skills

Delivery of ServiceNow IRM / GRC solutions

Understanding of risk management frameworks

Excellent communication skills

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow IRM / GRC Implementation Specialist certification

Job description

About the Role

Here at Nelson Frank, we have an exciting full-time opportunity working for an exclusive partner in the uk.

We're looking for an experienced ServiceNow Architect ( IRM ) to join our growing team of ServiceNow experts. As part of a trusted ServiceNow Partner, you'll play a key role in designing, implementing, and optimising Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) solutions for our clients across multiple industries.

You'll work closely with enterprise customers, helping them transform their risk, compliance, and audit processes using the power of the Now Platform.

Key Responsibilities

• Lead and deliver ServiceNow IRM / GRC implementations, including Policy & Compliance, Risk Management, Audit, and Vendor Risk modules
• Collaborate with clients to capture requirements and translate them into effective ServiceNow solutions
• Configure and customise the ServiceNow platform to align with business and regulatory needs
• Conduct workshops, demos, and user training sessions
• Support pre-sales activities, including solution design and proposal input
• Stay current with the latest ServiceNow releases and IRM capabilities
• Contribute to best practices, templates, and accelerators within the partner organisation

Required Skills & Experience

• Proven experience delivering ServiceNow IRM / GRC solutions (at least one full implementation cycle)
• Strong understanding of risk management, compliance, and audit frameworks
• ServiceNow Certified System Administrator (CSA) - essential
• ServiceNow IRM / GRC Implementation Specialist certification - highly desirable
• Excellent communication skills, with the ability to engage both technical and business stakeholders
• UK-based, with full right to work in the UK

Nice to Have

• Experience with ServiceNow Security Operations (SecOps)

Please apply with a detailed CV to be contacted.