ServiceNow Architect

Exponential-e; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading British-owned tech company is looking for a skilled professional to optimize and expand their ServiceNow platform. The role involves delivering new processes and features across various ServiceNow modules, working on critical national infrastructure projects. Ideal candidates should have in-depth experience with ServiceNow solutions, strong analytical skills, and the ability to collaborate with diverse teams. This position offers hybrid working arrangements and opportunities for continuous learning and development, essential for the evolving tech landscape.

Benefits

Hybrid home and office working

Access to a range of training, courses, and certification support

Qualifications

• Ability to gain and maintain SC clearance.
• Experience designing secure ServiceNow environments.
• Deep knowledge in implementing ServiceNow solutions.

Responsibilities

• Lead the optimization and expansion of the ServiceNow platform.
• Deliver new processes and features across ServiceNow modules.
• Collaborate with clients and stakeholders effectively.

Skills

Secure ServiceNow environments design

Web technologies (XML, HTML, JavaScript, Web Services)

Analytical and problem-solving skills

Communication and interpersonal skills

Tools

Excel

Visio

Job description

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role :

Join us in a pivotal role where you will lead our journey in optimizing and expanding our ServiceNow platform.

You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation.

What you’ll need to succeed :

• Ability to gain and maintain SC clearance and familiarity with public sector workloads
• Proven experience designing and governing secure ServiceNow environments, including Sovereign 365 or UK-data-resident instances
• Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation.
• Expertise in web technologies (XML, HTML, JavaScript, Web Services) and familiarity with tools like Excel and Visio.
• Strong analytical and problem-solving skills, with the ability to work independently and lead development teams.
• Excellent communication and interpersonal skills for effective collaboration with clients, stakeholders, and team members.

What we offer :

• Work on the delivery of critical national infrastructure projects to support key transport, utility and defence customers
• Hybrid home and office working
• Dedicated Learning and Development team and access to a range of training, courses and certification support

If this looks like the role for you, please get in touch