Service & Warranty Technician

Pertemps Bond; Redditch; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Private medical insurance

Employee discounts

Staff social events

Free parking

Job summary

Pertemps Bond in Redditch, West Midlands, UK, is seeking a Service & Warranty Technician to maintain, repair and overhaul products. The role focuses on efficient fault diagnosis and customer support within a manufacturing environment.

Salary £13 per hour with full-time hours: Mon-Thu 7:30–16:30, Fri 7:30–13:30. Benefits include private medical insurance, employee discounts, staff social events and free parking.

Qualifications

• Experience in manufacturing is preferred.
• Some electrical and mechanical knowledge.
• Ability to read and understand technical drawings.
• Computer literate with SAP knowledge.

Responsibilities

• Booking in and out of related product, using SAP system and RMA process.
• Carry out mechanical and electrical repair, refurbishments and overhaul of returned product.
• Inspect returned product, identify faults and troubleshoot issues.
• Dealing with customer returns and providing customer support.
• Liaise with quality team on finding from product issues.
• From time to time provide on-site support.

Skills

Interpersonal skills

Electrical knowledge

Mechanical knowledge

Technical drawings

Tools

SAP

Job description

Service & Warranty Technician Pertemps Bond Redditch, West Midlands, UK

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Service & Warranty Technician for their operations in Redditch.

Salary - £13 per hour.

Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm

Benefits include, private medical insurance, employee discounts, staff social events, free parking.

The main responsibility of the role is to assist in the maintenance, repair and overhaul of products and applications that the company manufacture.

Responsibilities & Duties

• Booking in and out of related product, using SAP system and RMA process.
• Carry out mechanical and electrical repair, refurbishments and overhaul of returned product.
• Inspect returned product, identify faults and troubleshoot issues.
• Dealing with customer returns and providing customer support.
• Liaise with quality team on finding from product issues.
• From time to time provide on-site support.

Experience and qualifications for the role are as follows;

• Experience in manufacturing is preferred
• Some electrical and mechanical knowledge
• Knowledge of reading and understanding technical drawings
• Computer literate - knowledge of SAP
• Strong interpersonal skills

The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Full-time