Service User/Care Advisor

University of Hull; Cottingham; On-site; GBP 17,000 - 19,000; Full time

Job summary

University of Hull is seeking a Service User/Carer Adviser to contribute to teaching and learning within the Faculty of Health Sciences. The role centers on providing lived experience to staff and students, supporting curriculum development and participating in recruitment activities.

The post involves collaboration with teaching staff to plan learning strategies, and opportunities to engage in research and governance processes related to student education and professional standards.

Qualifications

• Direct experience of being a service user or carer.
• Ability to contribute to teaching and learning sessions.
• Willingness to engage in recruitment and assessment activities.

Responsibilities

• Involvement in Open Days and student recruitment activities.
• Participation in co-teaching sessions and sharing lived experience.
• Support in planning teaching, learning and assessment strategies.
• Involvement in research processes and dissemination of findings.
• Contributing to curriculum development, quality assurance or enhancement.
• Participation in assessing students and fitness to practice processes.

Skills

Empathy

Communication

Public speaking

Collaboration

Job description

Salary Range: £12.76 - £13.01

We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.

#INT

Job Description

Job Title: Service User/Carer Adviser

Faculty/Department: Faculty of Health Sciences

Reporting to: Service User /Carer Co-ordinator (Teaching and Learning)

Duration: TSS

Job Family: Administration

Pay Band: Band 2

Benchmark Profile: Admin Band 2

DBS Disclosure requirement: n/a

Vacancy Reference: n/a

Details Specific to the Post

Background and Context

The Faculty is committed to ensuring that service users/carers involvement is at the heart of medical, health care and social work education and training. Moreover, service users/carers co-production and involvement in teaching, learning, assessment and curriculum design is a mandatory requirement of Professional Standards and Regulatory Bodies (PSRBs) in medicine, nursing, allied health care professions, social work and clinical psychology and in courses designed to support advanced practice and continuing professional development.

We understand and appreciate the benefits of service users/carers coproduction and involvement to the professional learning and development of our students. Our experience has shown that interaction with service users/carers and hearing their perspectives and their lived experiences of what it is like to experience health and social problems helps our students to better understand the needs and expectations of those they will be working with when they qualify. Additionally, feedback from students has consistently identified involvement from service users/carers as one of the most memorable and effective elements of our courses.

Specific Duties and Responsibilities of the post

Role1- - Responsibility level- Being part of a panel, co-teaching etc

Involvement in student recruitment and selection

You may be involved in Open Days and Taster Events.

You may work with Faculty staff in student recruitment and selection activities.

Prior to student recruitment and selection interviews you may be involved in reviewing interview questions, activities and the student selection procedure and process to ensure they are appropriate and relevant.

During the selection process you may be part of the interview panel, participate in interview activities such as role play or other related activities.

Involvement in co-teaching

You may work with staff members to share your lived experience during a session, or support in workshops.

You may work with Faculty staff to plan teaching, learning and assessment strategies.

Getting involved in Research

The University undertakes research projects in different areas of health and social work and there are a number of opportunities to be involved in the research process and study. Service Users/Carers are involved in all stages of the research project from conception to dissemination. You may be involved in providing a service user perspective on the research aim, objectives, questions, design, process, method, methodology, funding and ethical applications and participant information sheets.

Involvement in Curriculum Development, Quality Assurance, Governance or Enhancement

We are committed to involving service users and carers in the design, delivery and evaluation of our health and social work education and training programmes. You may be involved as part of a team in planning new courses and curriculum and reviewing existing ones.

There may also be opportunity for attendance at programme and board meetings and networking with other Service Users/Carers

Developing resources

You may be involved in reviewing and exploring new material and digital resources.

Involvement in Assessing students

You may be part of a 'fitness to practice' interview panel.

Such involvement enhances the student experience and is a step towards making sure that our students have the right knowledge, skills and experience to work in the modern NHS and social work arena

GENERIC JOB DESCRIPTION

The job duties and responsibilities listed below are intended to describe the general nature of the role. The duties and responsibilities and the balance between the elements in the role may change or vary over time depending on the specific needs at a specific point in time or due to changing needs in the department. Candidates should note that there may not be an immediate requirement to carry out all the activities listed below.

Overall Purpose of the Role

• The role holder will provide their 'lived experience' of being a service user or carer to staff and students.
• The role holder may have involvement in student recruitment and selection, teaching, curriculum development, assessing students and research activities.

Additionally the post holder will be required to:

• Fulfil the employees' duties described in the University's health and safety policies and co-operate with the health and safety arrangements in place within the department.
• Show a commitment to diversity, equal opportunities and anti-discriminatory practices This includes undertaking mandatory equality and diversity training
• Comply with University regulations, policies and procedures

COMPETENCY SPECIFICATION

To fulfil your role, you will need certain knowledge, skills and competencies. The following competency specification provides a framework within which your performance will be assessed. The interview assessment may include, for example, testing on IT skills.

The Competencies set out below are essential and are core requirements

needed to perform the role and any candidate who fails the requirement will not be taken forward for further assessment or to interview.

Competency

Identified by

Knowledge and Experience

Direct experience of caring for someone in receipt of health or social work services or direct experience of being a service user yourself.

Application/Interview

Be willing and prepared to talk openly and honestly about your experience in front of an audience or provide a recording (e.g video)

Application/Interview

Be approachable and enthusiastic

Application/Interview

Be willing to undertake training

Applications close at 00:01am of the closing date listed. We reserve the right to close this vacancy early if we receive sufficient applications.