Service Transition Manager – SC Cleared

La Fosse Associates; Manchester; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A multinational organisation is seeking a Service Transition Manager to oversee the planning and execution of transitioning end user services. This role requires strong experience in service artefact creation and project delivery. The successful candidate will work closely with various stakeholders and operational teams to ensure smooth transitions. The position offers a competitive salary of up to £65,000 along with benefits in a supportive team environment with growth opportunities.

Benefits

Discretionary bonus

Excellent benefits

Qualifications

• Active SC Clearance – lapsed would still be considered.
• Extensive experience in service artefact creation, build and stage gate aspects of transitions.
• Proven experience of Project and Programme delivery for systems and services.

Responsibilities

• Lead the planning and execution of transitioning end user services.
• Own the service transition activities and align with teams.
• Coordinate resources for a smooth handover of services.
• Develop relationships with internal and external stakeholders.

Skills

Service artefact creation

Project and Programme delivery

Understanding of ITIL framework

Agile methodologies

Understanding of Azure/DevOps environments

Job description

Job Benefits:

bonus + benefits

Your role as Service Transition Manager will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams.

Salary: up to £65,000 + discretionary bonus + excellent benefits

Location: North West, UK (2-3 times a month in office)

You’ll be joining a multinational organisation, landing in a growing team with a truly collaborative environment and countless opportunities to grown within!

Key Responsibilities:

• End-to-end Service Transition (Creation, design, build and run)
• Own the service transition activities, aligning closely with programme and operational teams to agree transition plans.
• Coordinate programme and operational resources to ensure readiness for a smooth handover and take-on of services.
• Develop and maintain trusted and effective relationships with a range of internal and external stakeholders.

Ideally you’ll have:

• Active SC Clearance – lapsed would still be considered.
• Extensive experience in service artefact creation, build and stage gate aspects of technical transition.
• Proven experience of Project and Programme delivery – particularly the implementation of systems, infrastructure and services into production/live environments.
• Understanding of Azure/DevOps environments would be beneficial but not a must.
• Strong understanding of the ITIL framework and Agile methodologies.

Sound interesting? Please apply directly for more detail!