Service Transition Lead

Randstad Technologies Recruitment; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A staffing agency in the United Kingdom is seeking a Service Transition Lead for a 6-month contract in Portsmouth, requiring 3-5 years of experience in IT Service Transition and Change Management. The candidate will manage change for business-critical services and ensure effective communication across levels. If interested, please send your CV to the provided email.

Qualifications

• 3 to 5 years experience in a similar IT Service Transition/Change role
• In-depth experience in IT with broad experience in Change Management
• Experience of Service Design including NFRs and Support Models

Responsibilities

• Manage change for business-critical services
• Conduct service-focused reviews of Technical Documents
• Work in an outsourced environment with Cloud service providers

Skills

Change Management

ITIL Service Management

Excellent communication skills

Job description

Adword

Job Title

Service Transition Lead

Location

Walton Park Portsmouth - 2 days a week

Duration

06 months contract

Experience and knowledge

• 3 to 5 years experience in a similar IT Service Transition/Change role managing change for business‑critical services
• In‑depth experience in IT with broad experience in Change Management underlying technologies and direct support of business services
• Experience of Service Design including NFRs, Support Models and OAT requirements
• Experience of document reviews, applying a service‑focused review of Technical Documents
• Experience working in an outsourced environment, particularly SIAM, and with Cloud service providers (eg IaaS, PaaS, SaaS)
• Proven track record of operating ITIL Service Management processes especially Incident, Problem, Change, and Configuration Management
• Excellent communication skills at all levels with the ability to translate IT change issues into business‐related vocabulary

If you’re excited about this role we would like to hear from you!

Please apply with a copy of your CV or send it to [e-mail] and let’s start the conversation!

Randstad Technologies is acting as an Employment Business in relation to this vacancy.