Service Technician - Site Based

Merit Careers Limited; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading crane service company is seeking a Workshop Service Technician for full-time, permanent work in Gateshead. The successful candidate will perform maintenance and repairs on electric overhead cranes, interfacing with customers to resolve issues. Candidates must be apprentice-trained in electrical engineering, physically fit, and capable of working at heights. The position offers a competitive salary, benefits, and comprehensive training, emphasizing personal development.

Benefits

Company van with satellite navigation

Contributory pension

Sales bonus scheme

Specialized training

Provision of all equipment and PPE

Qualifications

• Must be apprentice-trained or equivalent in electrical engineering disciplines.
• Experience with 415v AC 3 phase motor contactor control circuits.
• Knowledge of tasks and associated risks when working at height.

Responsibilities

• Perform preventative maintenance and repairs on electric overhead cranes.
• Troubleshoot equipment malfunctions.
• Consult with customers on repair and safety issues.

Skills

Electrical engineering

Customer service skills

Safety commitment

Physical fitness

Problem-solving

Education

Apprentice-trained or equivalent

Tools

Electrical measuring equipment

Maintenance tools

Job description

Workshop Service Technician
Crane Industry
Permanent
MUST LIVE IN GATESHEAD
Fantastic Salary + Bonus

My Client is a world-leading group of Lifting Businesses™, serving a broad range of customers. They are a global company with 16,000 employees at 600 locations in 50 countries.

They believe that great customer experience is built on the people behind the Brand name– people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes our Company a unique place to work.

An exciting opportunity for a Service Technician to join the team in Gateshead on a full time, permanent basis to be based at one of our Customer Sites.

The business area of maintenance service offers service solutions and maintenance for all crane brands, for port equipment and machine tools. We are looking for experienced electrical engineers to join our existing field service team, who are involved in the repair, maintenance and service of our customers’ lifting equipment, service inspection contracts, refurbishment and modernisation projects, installation, testing and certification of overhead cranes and hoists.

Your main responsibilities will include:

• Perform preventative maintenance and repairs on electric overhead traveling cranes.
• Troubleshoot equipment malfunctions.
• Consult with customers on repair and safety related issues.
• Complete appropriate documentation.

What we are looking for in you:

• You must be apprentice-trained or equivalent and fully conversant with electrical engineering disciplines.
• Engineering experience: Electrical: 415v AC 3 phase motor contactor control circuits both squirrel cage and wound rotor. A good understanding of 110/48 volt relay and contactor circuits. Some frequency speed control device experience. Mechanical: Medium to large drive couplings, brakes and reduction gearboxes.
• Knowledge of the above tasks and the associated risks when working at height.
• Experience with overhead cranes and hoists is preferred, full product training will be given.
• Good grasp of the English language (verbal and written)
• Strong interpersonal skills as there is extensive customer contact
• Proven commitment to safety
• You must be physically fit and able to work at heights
• Willingness to work extra hours
• Hold a current driving licence

Working Pattern:

• Week 1 - 2 nights (9pm – 6.30am) Saturday 7am-4.30pm & Sunday 7am – 4.30pm
• Week 2 – 2 nights (9pm – 6.30am) Saturday 7am-4.30pm & Sunday 7am – 4.30pm
• Week 3 – 2 nights (9pm – 6.30am) Saturday 7am-4.30pm & Sunday 7am – 4.30pm

What we offer:

Committed to the personal development of all employees and can proudly confirm that these positions include a host of benefits. A Company van with satellite navigation, corporate clothing and mobile telephone are provided. An attractive remuneration/benefits package is offered including a good base salary (dependent upon skills and experience), contributory pension, sales bonus scheme, life assurance scheme, specialised training on high quality products, provision of all equipment and PPE along with excellent company working practices and industry leading training programme.