Service Technician - Plumber WA

Rheem Australia; Welshpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in technical products is seeking a Service Technician in Welshpool. The role involves the repair, maintenance, and installation of products within the Perth metropolitan area, emphasizing customer service and technical excellence. Ideal candidates will have an I-Class Gas licence and a Restricted Electrical Licence. The position offers a competitive hourly base rate, specialized tools, a Toyota HiAce van, and ongoing training for professional development.

Benefits

Fully equipped Toyota HiAce van

Specialized tools and equipment

Hourly base rate based on qualifications

Ongoing training and career advancement

Employee Assistance Program

Qualifications

• I-Class Gas licence is highly regarded.
• Restricted Electrical Licence is desirable.
• Comfortable use of electronic communication devices.

Responsibilities

• Repair, maintain, and install the company’s products.
• Respond to service calls professionally.
• Evaluate and rectify appliance problems accurately.
• Maintain knowledge of product range through ongoing training.

Skills

Commitment

Reliability

Energetic

Customer service skills

Education

I-Class Gas licence

Restricted Electrical Licence

Tools

Electronic communication devices

Job description

Rheem is committed to delivering technical product excellence and industry best practice standards. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.

Benefits of working for Rheem

• Work within the Perth metropolitan area.
• Be allocated a fully equipped and maintained current model Toyota HiAce van.
• Be provided with specialised tools and equipment + Tablet/Phone + uniform.
• Discounts on Rheem products.
• Hourly base rate negotiated relative to your trade qualifications & experience.
• Opportunity for overtime.
• Ongoing training, support, supervision, and career advancement opportunities
• Access to our Employee Assistance Program and Safety and Wellbeing initiatives.

About the role

The Service Technician role is responsible for the repair, maintenance, and installation of the company’s range of product in the Perth metropolitan area. Your duties would include:

• Respond to allocated service calls with a professional, pleasant, outgoing manner, mindful at all times of the importance of our customer.
• Ensure our products are installed and operate within the design specifications and relevant standards.
• Evaluate and rectify an appliance problem efficiently and accurately and or install & commission an appliance in accordance with the relevant industry codes.
• Maintain knowledge and attend Rheem training across the full product range including Rheem, Vulcan, Raypak, Edwards and Solahart.
• Act in a manner conducive to good health and safety of self, colleagues, and general public.

About you

We are looking for someone who is committed, motivated, energetic, and reliable. You will also have:

• I-Class Gas licence (highly regarded/desirable)
• Restricted Electrical Licence (highly regarded/desirable).
• Comfortable use of electronic communication/information devices.

How to apply

If this sounds like your next career opportunity, click “Apply Now” to submit your application.

Our recruitment process is diligent and structured to ensure inclusiveness and enable you to put your best foot forward. As you progress through the process you may be required to undertake an interview (video and face to face), pre-employment medicals, background and reference checks.

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