Service Technician

Volkswagen Group; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

An automotive dealer group in the United Kingdom is seeking a skilled technician to ensure customer satisfaction through high-quality vehicle maintenance. Candidates should have NVQ level 3 in Motor Vehicle Repair, attention to detail, and previous experience is preferred. Benefits include 30 days of annual leave, contributory pension, employee discounts, and training opportunities, making it a supportive workplace for career growth.

Benefits

30 days annual leave

Increased annual leave with length of service

An extra holiday day to celebrate your birthday

24/7 access to employee assistance programme

Contributory pension scheme

Life assurance scheme

Car benefit scheme

Employee discounts on vehicles, MOTs, parts & servicing

Brand accredited training

Career progression support

Qualifications

• Previous experience in a similar role.
• MOT trained would be desirable but not essential.

Responsibilities

• Working as part of a team to achieve total customer satisfaction.
• Identifying and diagnosing additional work requirements on vehicles.
• Accurate completion of all service and repair paperwork.

Skills

Customer satisfaction

Attention to detail

Teamwork

Education

NVQ level 3 in Motor Vehicle Repair or equivalent

Job description

Responsibilities

• Working as part of a team to achieve total customer satisfaction.
• Working accurately and skilfully to ensure industry standards and guidelines are carried out.
• Identifying and diagnosing additional work requirements on vehicles.
• Accurate completion of all service and repair paperwork.
• Carrying out PDI & MPC checks on all vehicles.
• Organised and have good attention to detail.

Qualifications

• NVQ level 3 in Motor Vehicle Repair or equivalent.
• Previous experience in a similar role.
• MOT trained would be desirable but not essential.

About the Group

Group is a family run company that was established in 1971. Today we are one of the largest automotive dealer groups in South Wales and the West of England. The Group has main dealerships for Audi, CUPRA, Ford, SEAT, ŠKODA, Volvo and Volkswagen, along with a large used car operation and a number of multi-brand service centres, body shops and TPS (our trade parts division). Family run business.

Benefits

• 30 days annual leave (22 days + 8 Bank holidays).
• Increased annual leave with length of service.
• An extra holiday day to celebrate your birthday.
• 24/7 access to our employee assistance programme.
• Contributory pension scheme.
• Life assurance scheme.
• Car benefit scheme (also available for immediate family).
• Employee discounts on vehicles, MOTs, parts & servicing.
• Brand accredited training.
• Career progression: Ongoing support, coaching, and training.