Service Technician

Foray Motor Group; Rimpton; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

Foray Rewards

24/7 wellbeing support

24/7 counselling support

Cycle to Work Scheme

30 days holiday, rising to 34 with 1+2

Job summary

Foray Motor Group in Yeovil is seeking a proactive workshop team member for our Ford service centre. You will handle routine maintenance, diagnostics, and health-check reporting, with Ford and in-house training provided.

A full driving licence is required and MOT qualification is a plus. The role offers a permanent full-time contract, a 45-hour week schedule, and a salary up to £45,000 depending on experience.

Qualifications

• NVQ Level 3 or equivalent automotive/engineering qualification.
• Previous experience in a vehicle workshop.
• Full driving licence.
• MOT qualification advantageous but not essential.

Responsibilities

• Routine maintenance and service checks for Ford and other makes.
• Fault finding and diagnostics.
• Produce reports on vehicle health using electronic health check system.
• Explain technical issues to customers via video software and in person.

Skills

Attention to detail

Full driving licence

Positive attitude

Adapt to changing guidelines

Education

NVQ Level 3 or equivalent automotive/engineering qualification

Tools

Electronic health check system

Video communication with customers

Job description

Company Description

Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Dorchester and Southampton. The 9 location group, with an annual turnover in excess of £150m, employs circa 400 people in a wide variety of job roles, and offers excellent opportunities for highly motivated, dedicated and talented people. Whether you're a salesperson, a vehicle technician or in customer service, we would like to hear from you. If you haven't yet built up experience in these areas, we have apprenticeships and training programmes to help you get settled in. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do.

Position

Salary: Upto £45,000.00 per annum (OTE & DOE/Q)

Location: Yeovil Ford, Houndstone Business Park

Contract: Full-Time | Permanent

Hours: 45 hours per week, Monday – Friday, 08:00 a.m. – 05:30 p.m. (30 minute lunch)

Saturday rota: 1 in 4, 08:00 a.m. – 12:30 p.m.

Benefits: Foray Rewards (including discount shopping from a range of retailers) | 24/7 wellbeing support | 24/7 1-2-1 Counselling support | Cycle to Work Scheme | 30 days holiday (including Bank Holidays), rising to 34 days with length of service | Long Service Awards | Workplace Discount for your own vehicle and immediate family

About the Role

An exciting opportunity has arisen to join our friendly, successful workshop team at Yeovil Ford. We're looking for someone who has a passion to continue to learn and develop, with a keen eye for detail. If you are successful, you will be provided with manufacturer (Ford) and in‑house training to develop your skills and knowledge further, with clear training pathways delivered through Ford's state-of-the-art training hub.

The ideal candidate will have an NVQ Level 3 or equivalent qualification within the automotive or engineering sector and have previous experience in a vehicle workshop. An MOT qualification would be advantageous, but not essential as training will be provided for the right candidate.

Responsibilities

• Ford (and other makes) routine maintenance and service checks
• Fault finding and diagnostics
• Producing reports on vehicle health and condition utilising an electronic health check system and following the manufacturer guidelines
• Communicating technical issues to customers by utilising intuitive video software, as well as face‑to‑face interactions

Requirements

• Perform work efficiently and safely, in line with our in‑house processes and standards
• Adapt to changing guidelines
• Have excellent attention to detail
• Hold a full driving licence
• A positive, can‑do attitude

EEO Statement

Foray Motor Group is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.

Application

Please consider the following when making your application: We occasionally close vacancies early in the event we receive sufficient volume of applications; therefore, we recommend you apply early. We are not able to offer sponsorship for people living outside the UK. If you need any support throughout the application or interview process, please make a member of our team or the Hiring Manager aware.