Service Technician

KHR - Recruitment Specialists; Maidstone; On-site; GBP 49,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Service Technician to join a global leader in design and manufacturing. This role is located on the outskirts of Maidstone, covering the Southeast region. The ideal candidate will have proven experience in vehicle servicing, strong problem-solving skills, and a valid driving licence. This position offers a competitive salary of £48,783.96 plus benefits including life assurance and holiday entitlement.

Benefits

Bereavement leave

Non-contributory life assurance

25 days holiday + bank holiday

Pension scheme

Cash plan

Qualifications

• Proven experience as a Service Technician or similar role.
• Strong familiarity with vehicle servicing and related equipment.
• Excellent problem-solving and communication skills.
• Valid driving licence and willingness to travel.

Responsibilities

• Carry out planned servicing, repairs, and diagnostics on all vehicles.
• Communicate effectively with the Service Desk regarding job details.
• Maintain company van cleanliness, tools, and equipment.
• Provide feedback on technical problems.

Skills

Experience as a Service Technician

Familiarity with vehicle servicing

Proficiency in diagnostic tools

Excellent problem-solving skills

Strong communication skills

Job description

Overview

Service Technician (Field) – Global Leader

Location: Maidstone Outskirts – Covering Southeast

Contract Type: Permanent

Salary: £48,783.96 + Benefits (below)

Our client, a global leader in design and manufacturing, is seeking a skilled Service Technician to join their team on the outskirts of Maidstone, covering the Southeast region. This is an exciting opportunity for an experienced Service Technician to contribute to the success of a company renowned for developing industry-leading, environmentally focused products.

Responsibilities

• Carry out planned servicing, repairs, and diagnostics on all vehicles


• Competently use electrical meters, hydraulic flow, pressure gauges, and diagnostic tools


• Communicate effectively with the Service Desk regarding timekeeping, requests, and job details


• Accurately complete job reports, risk assessments, defect sheets, and service schedules


• Maintain company van cleanliness, tools, and equipment, ensuring roadworthiness and secure parking


• Foster strong relationships with customers and the Service Office through excellent communication


• Adhere to company policies, health and safety regulations, and customer-specific rules


• Provide feedback on technical problems and accurately label and return warranty parts


• Maintain a professional image and promote the company’s products and services

Requirements

• Proven experience as a Service Technician or similar role


• Strong familiarity with vehicle servicing and related equipment


• Proficiency in using diagnostic tools and equipment


• Excellent problem-solving and communication skills


• Ability to remain calm under pressure and prioritise tasks effectively


• Well-organised with highly developed time management skills


• Commitment to providing exceptional customer service


• Valid driving licence and willingness to travel within the Southeast region

Benefits

• Bereavement leave


• Non-contributory life assurance


• 25 days holiday + bank holiday


• Pension scheme


• Cash plan

Company / Values

The company values respect, communication, teamwork, recognition, and quality, fostering a positive and supportive work environment. The organization emphasizes growth and development opportunities for its employees.