Service Technician

AMETEK; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global power management firm is seeking a Service Technician to perform troubleshooting and repairs on a range of products. Key responsibilities include technical support and maintaining quality standards. Candidates should have a good understanding of electrical equipment and possess relevant mechanical skills. This position is based in Swindon, offering potential for skill advancement.

Qualifications

• Good understanding of basic electrical and/or electronic equipment.
• Ability to interpret written and diagram instructions.
• Must be able to work with minimal supervision.
• Ability to take responsibility for work quality.

Responsibilities

• Troubleshoot and evaluate returned products and circuitry.
• Perform technical support via telephone.
• Complete production and service forms accurately.
• Maintain a clean and safe working environment.

Skills

Basic electrical understanding

Mechanical aptitude

Hand tool proficiency

English reading and writing

PCB soldering skills

Education

Degree or relevant qualification

Tools

Fluke meters

Oscilloscopes

Forklifts

Job description

The Service Technician will be required to perform troubleshooting and repair on a range of manufactured and distributed products referencing detailed instructions, drawings, schematics and bills of materials; conduct final quality inspections and test products; field telephone technical support calls; issue return authorization to customers; evaluate returned products for nonconformances and report observations; and tag and segregate nonconforming products. The Service Technician will use a variety of hand tools, test equipment, computer programs and machinery to complete the required tasks. With comprehensive experience the Service Technician can move into jobs that involve more skill and greater responsibility.

The site location for this role is Swindon.

Specific Responsibilities

• Troubleshoot and evaluate returned manufactured and distributed products and applicable electronic circuitry in the plant and at remote locations
• Identify and summarize failure modes for quality and engineering purposes
• Perform telephone technical support and issue return authorization when necessary
• Properly use equipment and supplies as needed to accomplish job defined in work orders
• Documents actions by completing production and service forms
• Meets service repair goals on a daily, weekly, and a monthly basis.
• Maintains safe and clean working environment by complying with procedures, rules and regulations.
• Other duties as assigned.

Skills/Requirements

• Degree or similar relevant qualification preferred, but not required
• Good understanding of basic electrical and/or electronic equipment
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form
• Ability to use and understand Fluke meters, Hipot, Keytek, DVM’s, oscilloscopes, ground integrity analyzer and variac testers
• Must be able to work with minimal supervision
• Demonstrate a mechanical aptitude and manual dexterity
• Ability to take responsibility for quality of work performed
• Ability to effectively write and read English
• PCB component level soldering skills
• Ability to use pallet jacks, forklifts, and overhead hoist/crane

Technical Skills

• Experience with a variety of hand tools and machinery used in mechanical and electrical assembly including air and electric power tools
• Certification to work with high voltage equipment and or Lockout/Tagout and arc flash training
• Ability to read and interpret mechanical/electrical drawings and schematics, bills of material, and follow test procedures
• Experience with high voltage equipment
• Microsoft software knowledge

AMETEK Powervar is a global provider of power management and facility automation solutions, headquartered in Waukegan, Illinois, with international sales and service offices in the United Kingdom, Canada, Mexico, Brazil and Germany. AMETEK Powervar is the first choice in power protection and energy management. Every piece of electronic equipment in the world works better and more dependably when it’s protected from spikes, blackouts, electrical noise, common‑mode voltage and other power protection challenges. That’s why AMETEK POWERVAR builds power solutions for virtually every place on earth.