Service Technician

Mettler Toledo; Greater Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in precision instruments is seeking a skilled Service Technician for their Weighing Team in Greater Manchester. The role involves performing maintenance, calibrating equipment, and ensuring exceptional customer service. Ideal candidates will possess strong mechanical and electronic engineering skills along with a commitment to customer satisfaction. This position offers various benefits including a company car, generous annual leave, and career development opportunities.

Benefits

Company car provision

Annual leave starting at 25 days

Global career development opportunities

Flexible working policies

Employee health and wellbeing programs

Pension scheme with life assurance

Qualifications

• Demonstrable mechanical and electronic engineering experience.
• Proven track record in customer-facing service environment.
• Ability to deliver timely technical support.

Responsibilities

• Perform routine preventative maintenance and calibration.
• Commission and install new equipment.
• Deliver first-time fixes and manage vehicle stock.

Skills

Mechanical engineering experience

Electronic engineering experience

Fault diagnosis

Customer service skills

Job description

Are you passionate about delivering exceptional technical support and ensuring customer satisfaction? At METTLER TOLEDO, we are seeking a skilled Service Technician in our Weighing Team to:

• Perform routine preventative maintenance, calibration, and breakdown rectification on Laboratory and Industrial products
• Commission and install new equipment per customer requirements
• Deliver first‑time fixes and complete documentation
• Manage vehicle stock, expenses, and time effectively
• Attend MT‑UK training and highlight any additional needs
• Support colleagues across departments and own customer satisfaction

If you have a keen eye for detail, a proactive mindset, and a commitment to excellence, we'd love to hear from you. Apply today and be part of a team that values your expertise.

What You Need to Succeed

• Demonstrable mechanical and electronic engineering experience, including fault diagnosis, component replacement, and system optimisation in laboratory and industrial settings
• Proven track record in a customer‑facing service environment, delivering timely technical support, building rapport with clients, and consistently exceeding service level expectations

Our Offer to You

• Company car provision for your mobility and convenience.
• Annual leave starting at 25 days plus Bank Holidays, increasing to 29 days with service milestones.
• Global career development opportunities.
• Family‑friendly policies with flexible working.
• Support for individual learning and career growth.
• Option to buy or sell up to 5 extra annual leave days.
• Employee health and wellbeing programs including BUPA healthcare and Employee Assistance Program.
• Trustee‑based pension scheme with life assurance coverage.
• Inclusive and fun culture with team‑building and charity events.

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment: We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to [e-mail] so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.