Service Technician

Severn Trent Services; Coventry; Remote; GBP 23,000 - 28,000; Full time

Job summary

A leading water treatment company in Coventry is seeking a Water Hygiene Operative to provide high-quality customer service and oversee multi-site visits while ensuring health and safety compliance. The ideal candidate should have experience with TMV servicing and knowledge of water systems. This role includes various benefits such as up to £28,000 salary, flexible benefits, and extensive training opportunities.

Benefits

Salary up to £28,000

25 days holiday + bank holidays

Annual bonus scheme up to 15%

Leading pension scheme

Sharesave opportunity

24/7 access to virtual GP

Employee Assistance Programme

High street retailer offers

Flexi-benefits

Training and development

Electric vehicle salary sacrifice scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Experience of TMV servicing.
• Knowledge of both Domestic and Industrial water systems.
• Computer & smartphone literacy.

Responsibilities

• Overseeing multi-site visits across diverse geographic locations.
• Carrying out monitoring and associated tasks in line with ACoP L8 when required.
• Providing support to both customers and colleagues with technical input where required.
• Carrying out Hazard/Risk assessments on each individual site.
• Maintaining safety standards in the field.

Skills

TMV servicing

Knowledge of water systems

Computer literacy

Smartphone literacy

Job description

Posted Date: 28 Oct 2025

Posting End Date: 9‑Nov‑25

Location: Coventry

Company: Severn Trent Services

Department: Aqualytix

Salary (£): up to £28,000

Service Technician

Hello, we’re Severn Trent Services, a commercial arm of the Severn Trent Group. We monitor and look after our legionella control and water treatment services and are now recruiting for a Water Hygiene Operative to join the team, supporting the Midlands area. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

Everything you need to know

As a Water Hygiene Operative, you will deliver a high level of customer service whilst meeting health & safety compliance.

Some of the other key accountabilities are

• Overseeing multi‑site visits across diverse geographic locations.
• Carrying out monitoring and associated tasks in line with ACoP L8 when required.
• Providing support to both customers and colleagues with technical input where required.
• Carrying out Hazard/Risk assessments as required on each individual site.
• Maintaining safety standards in the field.

In this role you’ll be starting from home, with travel across your allocated region as required in one of our company vans. For this reason you will need a Full UK driving licence.

What you’ll bring to the role

• Experience of TMV servicing.
• Knowledge of both Domestic and Industrial water systems.
• Computer & smart phone literacy.

What’s in it for you

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award‑winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

Our perks

• Salary range of up to £28,000
• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme of up to 15% of your annual salary, (based on company performance, eligible from 2024)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%, that’s right a 22.3% pension!)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• 24/7 access to a virtual GP for any of your dependants under 18
• Employee Assistance Programme to support your wellbeing
• A whole host of offers and savings with high street retailers
• Flexi‑benefits to suit the needs of you and your family
• Dedicated training and development with our ‘Academy’
• Electric vehicle salary sacrifice scheme
• Family friendly policies
• Two volunteering days per year

What’s next?

We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If your curiosity has been piqued and you’re wanting to find out even more, search on social media. Ps. we’ll always let you know the outcome of your application after the closing date – so keep an eye on your phone and emails! Apply now »