Service Technician

Meesons A.I. Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading construction solutions provider is seeking a Service Technician to provide nationwide technical support. The ideal candidate will diagnose faults, manage spare parts, and maintain high standards of workmanship. Flexibility in working hours and strong communication skills are essential. Competitive salary and attractive benefits, including generous annual leave, are offered. Security clearance may be required.

Benefits

Generous annual leave plus 8 bank holidays

Qualifications

• Strong engineering aptitude and excellent verbal communication skills.
• Good geographical knowledge and competent IT user.
• Ability to work flexible hours including weekends.

Responsibilities

• Diagnose and remedy reported faults efficiently.
• Manage spare parts stock and ensure documentation is accurate.
• Adhere to health and safety requirements.
• Maintain high standards of workmanship and company values.

Skills

Attention to detail

Excellent interpersonal skills

Technical competence

Problem-solving

Organizational skills

Job description

Are you searching for your next career challenge within the construction industry? We have a rare and exciting opportunity within our rapidly expanding Service Team for a Service Technician.

About us

Meesons A.I. specialise in specific verticals across the construction industry with a strong focus on securing people and property with bespoke, out-of-the-box product solutions. Operating throughout the United Kingdom and Europe, we partner with some of the most influential international manufacturers, ensuring that our client-base receives the best possible solutions for their requirements.

Our ability to offer unique solutions that influence change within the construction industry has driven company growth. We’re not just another ‘entrance expert’ we’re thought leaders, industry influencers and drivers of change. It is our passion to do what’s right for not only our clients and employees, but also the sectors we work within. To drive change, we work with highly commended awarding bodies such as LPCB and Secured by Design.

Your Life as a Service Technician at Meesons

As a Service Technician with us at Meesons, you will work as part of a team on servicing products to provide the business and its customers with technical support nationwide. You will accurately diagnose and remedy reported faults as efficient as practicable with minimal disruption to the customer, always maintain a professional and positive attitude to all customers, and conduct PMV visits thoroughly, ensuring all required aspects are completed to name but a few responsibilities. It is vital within this role that you demonstrate high standards of workmanship are attained to ensure quality repairs are conducted to ensure product reliability as well as continually always demonstrating Meesons Company Values. At Meesons A.I. we believe that our people are the driving force behind our company success. Within this role you will be a personable and discrete individual.

Reporting directly to our Engineering Manager, you will be a fundamental part of our team demonstrating strong engineering aptitude with excellent verbal communication skills.

What is expected from you:

• Response times are adhered to the best of your ability, consulting with the Service Schedulers before any changes are made to engineers’ schedules.
• Responsible for managing all spare parts carried on the van or specifically for Customers, ensuring stock levels are maintained and recorded accurately.
• Complete all required documentation in relation to the task in a timely manner.
• Adhere to Health and Safety requirements.
• Being flexible with working hours, as out of hours attendance including weekends may be required from time to time.
• Working efficiently, with overnight stays where travel is prohibitive, in consultation with your line manager.
• To be responsible for identifying/testing and return of faulty parts.
• To oversee and report on van stock levels ensuring that all stock used is booked out on worksheets / stock sheets.
• Accurate and complete timesheets are submitted in accordance with deadlines.
• Be responsible for the good care of company property, including vehicles, tools & equipment, IT equipment.
• Ensure you keep up to date with technical information and updates provided by the Technical Support Department.
• Comply with the Cyber Security processes of Meesons and Customers.
• Provide all the necessary documentation for Security Clearance purposes.
• Schedules are always adhered to unless agreed in advance by line manager.
• Scheduled tasks are completed to the required standards.
• Vehicles, tools & equipment are respectfully looked after.
• Vehicle stocks are accurate and maintained.
• Technical competence, compliant with Meesons requirements.
• High level of attention to detail and logical approach to fault identification.
• Good geographical knowledge.
• Excellent interpersonal manner.
• Competent IT user – capable of using all systems relevant to the position.
• Operates in line with company values & behaviours.
• An effective communicator – written and verbal.
• Strong organisational skills.

Due to the nature of work undertaken at our client’s the successful applicant will be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.

What we do for you

We offer an incredible salary and a range of benefits. This role is perfect for an individual who’s looking to make their mark in an already successful company. You’ll receive:

• Generous annual leave plus 8 bank holidays