Service Technician

Webrecruit; Cannock; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Nest Pension

Life Assurance

Bonus Scheme

Stream earnings access

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

In-house IMI accredited course

Safety boots

Job summary

Webrecruit is seeking a flexible and customer-focused Service Technician to join our automotive retail center. The role involves servicing light vehicles, fitting products, and delivering high standards of customer care within a small team and busy environment.

The ideal candidate will have retail experience in an automotive setting, excellent communication skills, and a proactive approach to workload management.

Qualifications

• Flexible approach to tasks and ability to manage own workload.
• Excellent communication with customers and colleagues.
• Proven experience in a busy retail environment in an automotive setting.

Responsibilities

• Fit products to customer vehicles and perform ancillary services.
• Carry out repairs and servicing to a trained level on light vehicles after training.
• Increase sales of products and services offered by the Company.
• Maintain cleanliness of the Centre and its equipment.
• Adhere to Management instructions and Company policies.
• Be available for work at times specified by the Company.

Skills

Excellent communication

Retail experience

Automotive setting

Flexible workload

Job description

Hours

The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to5.00pm hours and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview

Salary

Dependent on experience

Benefits

• NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
• Life Assurance
• Bonus Scheme - If Centre Based
• Stream - releases earnings by giving instant access to pay
• Retail Discounts (High St, Online and much more)
• Staff Discounts
• Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
• Training opportunities to further your career within the Company
• In-house IMI accredited course to further your development & capability
• Company Uniform including Safety Boots

Holiday

20 days per year, plus statutory holidays

The Candidate

The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting. The main objective of the role will be to service light vehicles in a safe and efficient manner. The successful candidate will be part of a small team, but should be equally happy working on their own and should take a great degree of pride in carrying out tasks to an extremely high standard.

Job Responsibilities

• To fit any product specified by the Company to customer vehicles and carry out a range of ancillary services to customer vehicles
• To carry out repairs & servicing to a trained level on light vehicles after successful completion of training
• To increase sales of products and services offered by the Company, in accordance with procedures
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To comply with reasonable instructions from Management
• To adhere to the Company’s Policy & Procedures
• The company will supply you with uniform, it must be clean and presentable at all times
• To be available for work at the times specified by the Company

There are training opportunities to further your career within the Company

The role reports directly to the Centre Manager