Service Technician

Vindis Group; Bury St Edmunds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive service provider in Bury St Edmunds is seeking a Service Technician to join its team. The role involves safeguarding customer vehicles, utilising tools effectively, and maintaining high workshop standards. Required qualifications include relevant experience, attention to detail, and a full UK driving licence. The organisation values its employees and offers various leadership development programs.

Benefits

Employee Car Scheme

Life Assurance policy

24/7 Employee Assistance Programme

Qualifications

• Previous relevant experience required.
• Good attention to detail.
• Full UK driving licence required.

Responsibilities

• Safeguarding and protecting the customer's vehicle and its contents.
• Effectively utilising available tools and resources.
• Contributing to the success of the Workshop Team.
• Maintaining onsite standards and presentation of the Centre.
• Ensuring all work is completed safely and complies with guidelines.
• Maintaining electronic records accurately.

Job description

Benefits

• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• A Life Assurance policy, at no cost to yourself.
• 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.

Key Role Responsibilities

• Safeguarding and protecting the customer's vehicle and its contents whilst it is in your care.
• Effectively utilising the tools and resources available to you to become a specialist in your area.
• Contributing to the success of the Workshop Team by maintaining the highest standards of work at all times.
• Being integral in maintaining the onsite standards and presentation of the Centre; including your immediate working area.
• Ensuring that all work is completed safely and complies with Company, manufacturer and industry guidelines.
• Maintaining electronic records in a complete and accurate manner.

Qualifications

• Previous relevant experience required
• Good attention to detail
• Full UK driving licence required

The Vindis Group is seeking to appoint a Service Technician to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment. In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.