Service Team Manager - Hospital Discharge Team

The Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 53,000 - 59,000; Full time

Job summary

A local borough council is seeking a Service Team Manager for the Hospital Discharge Team. This full-time, permanent role offers a salary between £53,296 and £58,286. The ideal candidate will be a qualified Social Worker, leading a multidisciplinary team to ensure safe, person-centred hospital discharges. Experience in adult social care and leadership is essential, along with a commitment to compliance with social care regulations.

Qualifications

• Be a professionally qualified Social Worker holding either CQSW, DiPSW, Degree in Social Work or equivalent.
• Registered with Social Work England.
• Experience as a practice educator is desirable.

Responsibilities

• Lead a multidisciplinary team for safe discharges from hospitals.
• Coordinate across health and social care partners.
• Ensure compliance with relevant laws and guidelines.

Skills

Leadership

Advocacy

Compliance

Person-centred practice

Education

Degree in Social Work or equivalent

Registered with Social Work England

Job description

Service Team Manager – Hospital Discharge Team

The closing date is 16 November 2025

Applications will only be accepted via the RBWM council's website. Please do not apply via NHS jobs. To apply, scroll down to 'supporting links' and select 'apply via RBWM website'.

We have an exciting opportunity for a Service Team Manager to lead our Hospital Discharge Team!

Main duties of the job

As Service Team Manager for the Hospital Discharge Team, you will lead a multidisciplinary team working across acute settings to ensure safe and person-centred discharges. You will:

• Provide visible, supportive leadership to staff, promoting resilience and reflective practice.
• Coordinate effectively across health and social care partners to advocate for individuals' rights and needs.
• Ensure compliance with statutory duties including the Care Act, Mental Capacity Act, Continuing Health Care, and safeguarding.
• Champion strengths‑based and person-centred practice in a fast‑paced, multidisciplinary environment.
• Contribute to RBWM's strategic priorities: building inclusive, healthy communities, promoting prevention and choice, and delivering compassionate, high‑quality services.

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council, a unitary authority, takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.

RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.

Job responsibilities

We are recruiting a knowledgeable and compassionate Service Team Manager to lead our Hospital Discharge Team at the Royal Borough of Windsor & Maidenhead. This important role is central to delivering our Social Care Futures vision and ensuring that hospital discharges are safe, timely, and person-centred.

This is a full-time, permanent role with hybrid working, and a salary of £53,296 – £58,286 per annum.

Person Specification

Qualifications

• Be a professionally qualified Social Worker holding either CQSW, DiPSW, Degree in Social Work or equivalent.
• Registered with Social Work England.
• PEPS2 qualified and experienced practice educator (desirable).
• Qualified as a Best Interest Assessor (desirable).

Experience

• Substantial experience in adult social care (minimum 3 to 5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure & Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Royal Borough of Windsor and Maidenhead