Service Team Manager - Hospital Discharge Team

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 53,000 - 59,000; Full time

Job summary

A local government authority is seeking a Service Team Manager for their Hospital Discharge Team. This full-time role involves leading a multidisciplinary team to ensure safe and person-centred discharges from hospitals. The position offers a salary of £53,296 - £58,286 and includes benefits such as 32 days of annual leave, hybrid working options, and pension schemes. Interested candidates can reach out to the Deputy Director for informal discussions.

Benefits

32 days annual leave

Flexible working

Local Government Pension Scheme

Employee Assistance Programme

Discounts with retailers

Qualifications

• Knowledge of Care Act, Mental Capacity Act, and safeguarding procedures.
• Experience in multidisciplinary settings.
• Ability to promote resilience and reflective practice.

Responsibilities

• Lead a multidisciplinary team ensuring safe hospital discharges.
• Coordinate with health and social care partners.
• Champion person-centred practice.

Skills

Leadership

Team Coordination

Compliance Knowledge

Strengths-based Practice

Job description

Overview

Join Our Adult Social Care Leadership Team – Champion Excellence in Hospital Discharge!

We have an exciting opportunity for a Service Team Manager to lead our Hospital Discharge Team!

We are recruiting a knowledgeable and compassionate Service Team Manager to lead our Hospital Discharge Team at the Royal Borough of Windsor & Maidenhead. This important role is central to delivering our Social Care Futures vision and ensuring that hospital discharges are safe, timely, and person-centred.

This is a full-time, permanent role with hybrid working, and a salary of £53,296 - £58,286 per annum.

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.

RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.

Why now?

It’s a great time to join RBWM. We’ve started our transformation journey— Living Well Together —a vision shaped by staff that’s about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward-thinking environment. We’re investing in new roles, new technology, and enhanced learning and development to support our teams and improve outcomes.

Our latest staff survey shows:

• 92% of colleagues feel their work is meaningful
• 87% say their line manager demonstrates the council’s values

But don’t just take our word for it—watch our staff videos to hear directly from our teams about what it’s like to work here:

Adult social care careers | Royal Borough of Windsor and Maidenhead

About the role

As Service Team Manager for the Hospital Discharge Team, you will lead a multidisciplinary team working across acute settings to ensure safe and person-centred discharges. You will:

• Provide visible, supportive leadership to staff, promoting resilience and reflective practice.
• Coordinate effectively across health and social care partners to advocate for individuals’ rights and needs.
• Ensure compliance with statutory duties including the Care Act, Mental Capacity Act, Continuing Health Care, and safeguarding.
• Champion strengths-based and person-centred practice in a fast-paced, multidisciplinary environment.
• Contribute to RBWM’s strategic priorities: building inclusive, healthy communities, promoting prevention and choice, and delivering compassionate, high-quality services.

What we offer

• 32 days annual leave plus bank holidays
• Flexible working, including a hybrid working pattern for a better work-life balance
• Social Work England Registration Fees reimbursed
• Generous Local Government Pension Scheme, including life cover (3x annual salary) and AVC options
• Free employee parking close to the offices
• Give As You Earn scheme
• Instant Reward Scheme to recognise and reward innovative achievement
• Employee Assistance Programme providing counselling, advice and information
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all backgrounds, believing that diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview if you meet the minimum requirements for the role.

Interview Date

20th October 2025

If you wish to discuss this position informally, please contact Kate Concannon (Deputy Director Adult Social Care) at [e-mail].