Service Support Co-Ordinator - Full Time

Smart Integrated Solutions Limited; Calne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local expanding company in Calne is seeking an individual to manage service engineering coordination. The role involves scheduling visits, handling client communication, and managing invoicing. Ideal candidates should possess strong IT skills and previous experience in a similar role. This position offers a structured work schedule from 08:00 to 17:00 on weekdays.

Qualifications

• Proficient in using Word, Excel, and Outlook.
• Experience coordinating administration and schedules.

Responsibilities

• Coordinate scheduling of visits and breakdowns.
• Handle general administration and client communication.
• Use company service contract software.
• Prepare and process invoicing.

Skills

Good IT skills

Experience in a similar role

Tools

Windows-based applications

Job description

Overview

We are looking to recruit an individual to manage the co-ordination of our service engineering team. This will include scheduling visits and breakdowns with support, customers general administration, which includes general communication with clients, telephony, use of the companies dedicated service contract software and an amount of financial invoicing production.

Responsibilities

• Coordinate scheduling of visits and breakdowns with support teams and customers.
• Handle general administration and communication with clients (telephony and written correspondence).
• Use the companys dedicated service contract software.
• Prepare and process invoicing as required.

Qualifications

• Good IT skills with Windows-based applications such as Word, Excel and Outlook.
• Previous experience in a similar role.

Hours

Hours of work ideally would be 08:00am – 17:00 each weekday.

Security

Due to the nature of our work, the applicant, if successful, will undergo security screening to BS7858 and vetting.

How to apply

If you feel you have the right skills for the above and are looking to join an expanding local company, please email your CV to [e-mail] or contact Caroline on 01249 309519.