Service Station Manager

Global Highland; Kinloss; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider in Kinloss is seeking a Service Station Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have strong organisational skills and experience in a supervisory role within retail. This position offers a supportive team environment and potential for permanent placement after a probationary period.

Benefits

Supportive and inclusive team environment

Opportunity for a permanent position after probation

Qualifications

• Experience in a supervisory or management role within a retail environment.
• Confident computer literacy and strong numerical aptitude.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily site operations and staff supervision.
• Manage till reconciliation and financial accuracy.
• Take ownership of stock management and inventory control.

Skills

Organisational skills

Leadership skills

Customer service skills

Numerical aptitude

Communication skills

Job description

Our client, based in Kinloss is looking for a Service Station Manager to join their team. In this pivotal role, you'll be responsible for the day-to-day running of a busy service station, ensuring smooth operations and an exceptional customer experience.

Key Responsibilities

• Oversee daily site operations, including staff supervision and performance management
• Manage till reconciliation, daily banking, and financial accuracy
• Take ownership of stock management, ordering, and inventory control
• Ensure all Health & Safety standards are maintained to the highest level
• Plan and manage staff rotas to ensure adequate cover at all times
• Lead staff training, development, and disciplinary procedures where required
• Maintain excellent site presentation and uphold outstanding customer service standards
• Carry out back‑office administrative tasks, including reporting and record‑keeping

About You

The ideal candidate will bring strong organisational and leadership skills, a proactive attitude, and a focus on delivering results. You should be able to plan and prioritise workloads, think creatively to drive business growth, and motivate your team to achieve outstanding performance.

Essential Skills & Experience

• Experience in a supervisory or management role within a retail environment (preferred)
• Confident computer literacy and strong numerical aptitude
• Excellent communication and customer service skills, both in person and by phone
• Ability to work both independently and collaboratively within a team
• Flexible approach to working hours (availability across 7 days)
• Applicants must be aged 18+ due to the nature of the role

What's on Offer

• 32-40hr's over 5 days. If 40hours this would be 8hr shifts from 6.45am - 14.45pm, over four days, plus 1 shift #removed#. If 32hours it would still be over five days with shorter shifts, along with the late shift above.
• Supportive and inclusive team environment
• Opportunity for a permanent position after successful completion of a 3-month probationary period