Service Specialist

Ecolab; North East; Presencial; GBP 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company van

Company iPhone

Pension and Life Assurance

Resumo da oferta

Ecolab is seeking a Service Specialist to join its Pest Elimination team, providing timely pest detection, elimination and prevention solutions to a portfolio of commercial clients including restaurants, hotels, hospitals and food processing plants. You will manage a route and deliver service excellence with safety and compliance.

You will receive training, be part of a supportive team, and have access to company vans, iPhone and career progression opportunities in a global organization.

Qualificações

• RSPH Level 2 qualification required.
• Willingness to work out of hours rota.
• Experience in pest management is a plus.

Responsabilidades

• Assist the District Manager with day to day management tasks.
• Leading, coaching and supporting the members of the team
• Onboarding and training of new team members
• Completion of Quality audits and Field accompaniment reviews for team members
• Presenting at Service Excellence team meetings
• Establish effective working relationships with a variety of customers and partner with them on best practices to identify and solve pest problems.
• Keep abreast of Ecolab’s product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.
• Use Apple technology to manage service and document structural, sanitation and pest issues.
• Deliver a quality inspection and treatment service to exceed customer expectation and specification.
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions.
• Plan work routes efficiently and productively and achieve 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals.

Conhecimentos

Team leadership

Customer service

Problem solving

Route management

Formação académica

RSPH Level 2 qualification

Descrição da oferta de emprego

See why Food Processing Magazine honored Ecolab Pest Elimination as The Top Pest Management Company!

Ecolab is seeking a Service Specialist to join its industry leading Pest Elimination team. In this position, you will provide timely and cost effective pest detection, elimination and prevention solutions to an established route of commercial customers. You’ll provide brand protection to your around-the-clock customers including commercial businesses such as restaurants, hotels, hospitals, nursing homes, schools, retail stores, and food and beverage processing plants.

How You'll Make An Impact

• Assist the District Manager with day to day management tasks
• Leading, coaching and supporting the members of the team
• Onboarding and training of new team members
• Completion of Quality audits and Field accompaniment reviews for team members
• Presenting at Service Excellence team meetings
• Establish effective working relationships with a variety of customers and partner with them on best practices to identify and solve pest problems.
• Keep abreast of Ecolab’s product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.
• Use Apple technology to manage service and document structural, sanitation and pest issues.
• Deliver a quality inspection and treatment service to exceed customer expectation and specification.
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions.
• Apply pesticides in accordance with label recommendations and comply with relevant legislation.
• Plan work routes efficiently and productively and achieve 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals.

Position Details

• RSPH Level 2 qualification
• Requirement to be on the out of hours rota and meet the needs of the business where required
• Working in challenging environments for a wide range of commercial customers
• Company van or prepaid travel card available for business purposes

What’s in it for you?

• Salary up to £30,000. dependant on experience
• Additional £1,750. London Weighting Allowance if you reside in the M25 area
• Investment in your training, development, and qualifications
• 25 days holiday plus 8 days Bank Holiday
• 4% Flexible Benefits. A wide range of benefits (extended to families) or to be used as salary increase
• Pension and 4 x annual salary Life Assurance benefits
• Bonus opportunity of up to 5%
• Opportunity to purchase company shares
• Performance bonus, overtime, and commission available
• Company Van
• Company iPhone
• A long-term career within a business that recognises the talent to progress, inclusive of global opportunities
• Enjoy a paid training program allowing you to learn from successful professionals
• Receive a company service vehicle for business use
• Opportunity for a long term, advanced career path in service, sales, or management
• Flexible, independent work environment where you will manage a monthly schedule
• Access to best in class resources, tools, and technology
• Grow your income as you drive growth
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affiantve Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

About Ecolab

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.

Join Ecolab And Help Us Protect What’s Vital.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.