Service Receptionist

Perfect Placement UK Ltd; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

An Automotive Family-run Service Centre in Manchester is looking for a skilled Service Receptionist. The successful candidate will provide exceptional customer service, assist with administrative duties, and utilize Motor Dealership Database Software. A competitive salary of up to £30,000 is offered, along with a supportive work environment and excellent benefits including training opportunities and staff discounts.

Benefits

Ongoing training and career development

28 days holiday including bank holidays

Workplace pension scheme

Supportive working environment

Staff discounts on servicing and repairs

Qualifications

• Working experience as a Service Receptionist required.
• Ability to upsell on service work is essential.
• Excellent communication skills are necessary.

Responsibilities

• Communicate professionally with customers regarding service and repair work.
• Produce Job Cards using in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.
• Carry out other ad-hoc duties as required.

Skills

Customer-focused

Excellent communication

Sales skills for upselling

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Family‑run Service Centre who are recruiting for a Service Receptionist to assist in their busy Service Department in the Manchester area. Our Motor Trade Client is seeking a high‑performing Service Receptionist who can provide only the best level of customer service.

Benefits

• A varied position combining both customer‑facing and administrative duties
• Ongoing training and career development opportunities
• 28 days (including bank holidays)
• Workplace pension scheme
• Supportive and friendly working environment
• Staff discounts on servicing and repairs

Requirements

• Working experience within a Service Receptionist role
• Ability to upsell on service work and service plans
• Customer‑focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in‑house computer systems
• Update customer and vehicle records
• Prepare and complete invoices
• Advise customers on estimated costs of repairs and timescales of work due to be completed
• Other Ad‑Hoc duties as the role requires

For your hard work, our client is offering a salary of up to £30,000.

To apply for this Service Receptionist position, please forward your CV to Cecily Calder quoting the job reference number or call our office for a chat about this position.