Service Project Manager - HVAC / BMS

CBRE; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading real estate services company in Birmingham is seeking a Project Manager to oversee HVAC and BMS service projects. You will coordinate schedules, manage budgets, and communicate with stakeholders, ensuring project deliverables meet client expectations. Ideal candidates will have a Bachelor's degree, experience in HVAC or related fields, and strong communication skills. This role offers an opportunity to work on large-scale commercial projects, making a significant impact on organizational performance.

Qualifications

• Bachelor's Degree or equivalent experience required.
• Proficient in cloud tools such as Microsoft 365 and Airtables.
• Experience managing HVAC or BMS projects preferred.

Responsibilities

• Plan and oversee HVAC service projects.
• Communicate project status and updates to stakeholders.
• Monitor project budgets and control costs.

Skills

HVAC systems

Building Management Systems (BMS)

Project Management

Communication skills

Data analysis

Education

Bachelor's Degree in Project Management, Engineering or related field

Tools

Microsoft 365

Airtables

Job description

Responsible for planning, coordinating, and overseeing multiple service projects within the HVAC and Building Management System domain. This role requires a proactive and strategic mindset to ensure project deliverables are completed on time, within budget, and to the client's satisfaction.
You will work closely with the E&S delivery team to prepare comprehensive action plans, including resources and time frames for individual site‑level projects. This role involves performing various coordinating tasks, such as schedule and risk management, along with administrative duties, such as maintaining project documentation and handling financial queries.

Strong expertise in HVAC/BMS systems is essential to effectively manage technical and operational aspects.

Principle Duties and Responsibilities

• Act as the point of contact to communicate project status, risks, and updates to participants, stakeholders, and clients.
• Define project objectives, milestones, deliverables, and timelines, and ensure they align with business objectives.
• Create and maintain project schedules using tools like Gantt charts, Kanban boards, or other cloud-based scheduling tools.
• Assign tasks to internal teams, assist with schedule management, and coordinate with internal Team Leads/Supervisors to allocate resources.
• Engage and manage external vendors or subcontractors to ensure proper task execution.
• Build and maintain client relationships to foster trust, ensure long-term collaboration, and address recurring issues or service challenges.
• Monitor project progress, identify and resolve issues, and proactively assess and mitigate risks with contingency plans as needed.
• Review and approve Scopes of Work (SoW) or changes, ensuring all parties understand mechanical and electrical scope requirements.
• Assist in preparing and managing change orders for additional work while maintaining budget control.
• Monitor project budgets, control costs, handle financial queries, and forecast expenses to ensure profitability using finance tracking tools.
• Facilitate clear and consistent communication among team members, stakeholders, and clients to maintain alignment.
• Track and analyse project KPIs using data reporting and analysis tools to provide actionable insights and ensure performance.
• Keep clients and Amazon Account Management informed of recurring service‑related problems.
• Collaborate with stakeholders to ensure project goals align with business objectives and reflect organisational priorities.

Person Specification

• Bachelor's Degree in Project Management, Engineering or related field, or equivalent experience.
• Proficient in cloud tools like Microsoft 365, Airtables.
• Experience managing projects in HVAC, BMS, or related industries.
• Preferred: Experience working on service projects for large-scale commercial clients (e.g., data centres, warehouses).
• Must possess excellent verbal and written communication skills.
• Skilled in working with data sets, databases, and manipulating data.

CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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