Service Now Developer (Discovery)

UBS; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global wealth management firm is seeking an Analyst/Developer in London to manage asset inventory using ServiceNow Discovery. The role involves analyzing requirements, configuring solutions, and working in a collaborative scrum team. The ideal candidate will have hands-on experience with ServiceNow products, JavaScript skills, and a strong understanding of infrastructure. Join a diverse team passionate about innovation and committed to career development in a supportive environment.

Benefits

Flexible working options

Commitment to diverse cultures

Qualifications

• Experience in ServiceNow configuration and integration.
• Knowledge of network, connectivity, and architecture.
• Capable of customizing probes and optimizing workflows.

Responsibilities

• Analyze requirements to define technical specifications.
• Configure and support the Hardware/Software Discovery area.
• Work within a scrum team to meet sprint goals.

Skills

Service Now knowledge

JavaScript

Infrastructure knowledge

Scripting/programming languages

Technical writing

Tools

ServiceNow

GitLab

Job description

Job Reference #

318981BR

City

London

Job Type

Full Time

Your role

Are you passionate about asset inventory management? Do you want to do contribute to the development and evolution of the strategic Discovery of assets using creative tooling and market leading products like Service Now Discovery? Are you motivated to work in a complex, global environment where ideas are valued, and effort is appreciated? We are looking for an Analyst/Developer to join our team and help us to:

• Technically analyze requirements to help define technical specifications and solutions.
• Configure, develop, maintain, and support the Hardware/Software Discovery area.
• Work effectively within a scrum team and focus on delivery of sprint goals.
• Develop using best practices and standards; deliver customer requirements leveraging the Service Now products and custom solutions, write code with performance in mind and drive automation wherever possible.
• Propose alternative solutions to a problem whilst working collaboratively with other team members.
• Design and develop solutions with self‑service in mind.

Your team

You’ll be working in the TIDRS Integration Engineering crew in London, a part of the wider Technology Inventories Data & Reporting Services steam. You’ll work along‑side 400 colleagues globally. TIDRS offers a best‑in‑class and cost‑effective Service Management Technology, IT Asset Management, and Data Platform Service for the global bank.

The SIERRA pod is responsible for the ongoing support and roadmap delivery for the strategic Service Now discovery and is a significant component in the Bank’s ServiceNow journey. The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your expertise

• Service Now knowledge
• Hands‑on ServiceNow configuration, development, and integration experience, with a proven track record of implementing solutions in the ServiceNow Discovery or CMDB components including:

• MID Server configuration.
• Experience integrating ServiceNow with third‑party tools or custom systems: Implementation of Service Graph Connectors & Integration Hub.
• Customizing probes and sensors to collect specific data.
• Extending patterns to enrich discovery collections.
• Debugging and optimization of probe and sensor workflows.
• Custom Application development.
• Strong JavaScript skills for creating Business Rules, Script Includes and Client Scripts.

• Infrastructure Knowledge: understanding of different Operating Systems, networking , connectivity, and architecture.

• General Development: experience in one or more scripting, programming languages; working knowledge of GitLab or other version control systems; good technical writing and documentation skill.

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.