Service Manager Registered Care Home

St Mungo's; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A care organization in the City of London is seeking a Registered Care Home Manager to lead operations at the Chichester Road Care Home. You will manage a team of 16 and ensure compliance with CQC standards while providing high-quality care to residents. The ideal candidate has a Level 5 Diploma in Leadership and Management in Health and Social Care and experience in service improvement. This role offers a competitive salary of £46,337 - £50,679.

Benefits

28 days annual leave rising to 31 after five years

Financial wellbeing platform

Employee Assistance Programme

Discount vouchers

Qualifications

• Experience in residential care or related setting.
• Proven track record in service improvement.
• Regulatory knowledge application ability.

Responsibilities

• Lead day-to-day operations ensuring compliance with CQC standards.
• Manage a team of 16 including Deputy Manager and Care Assistants.
• Oversee care plans to maintain excellent standards.

Skills

Strong communication skills

Organizational skills

Staff management

Empathy

Education

Level 5 Diploma in Leadership and Management in Health and Social Care

Job description

Can you bring your experience to lead a Care Home with compassion and excellence

We are looking for a Registered Care Home Manager to lead the team at our Chichester Road Care Home with St Mungos.

Chichester Road is 1 of our CQC Registered Care Homes. We have 27 residents aged over 40 who have experienced homelessness complex needs and alcohol dependency issues throughout their lives.

We are proud to offer a stable safe and caring home for residents; currently rated Good by CQC. Were looking for an inspirational leader passionate about providing high quality care to vulnerable adults and help us work towards achieving Outstanding.

In the role of Registered Care Home Manager you will lead the day-to-day operations of the care home ensuring full compliance with CQC standards and the Registered Homes Act. Act as the Registered Manager driving quality improvement and aiming for an Outstanding CQC rating.

Key Responsibilities

• Create an environment of dignity and respect ensuring high quality welcoming and safe service for residents.
• Ensure adherence to the Mental Capacity Act and DoLS including timely referrals.
• Manage a team of 16 including Deputy Manager Project Workers and Care Assistants.
• Oversee care and support plans to maintain excellent standards.

About you

Were looking for an inspirational leader with a proven track record in service improvement. If you bring empathy and a genuine commitment to supporting people who have experienced homelessness in a registered care home setting we encourage you to apply.

• You will have experience in residential care or a related setting.
• You will have strong communication, organisation and admin skills and be skilled in staff management.
• You will have the ability to develop understanding and apply regulatory knowledge.
• For this post a Level 5 Diploma in Leadership and Management in Health and Social Care OR willingness to obtain is required.

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form.

Closing date

10am on 22 October 2025

Interview and assessments

3-4 November 2025

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups particularly Global Majority candidates who are underrepresented at this management level.

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience :

• A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equality Diversity & Inclusion page .

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.

These include :

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years service.
• Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
• Financial wellbeing platform offering loans advances and saving options.
• Auto‑enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app 24 / 7 GP appointments health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out more Click here to visit our Work For Us page.

Development opportunities

At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.

These include :

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

Required Experience : Manager

Key Skills : Hyperion,Acquisition,Asset,ABAP,Basic,Activex

Employment Type : Unclear

Experience : years

Vacancy : 1

Monthly Salary Salary : 46337 - 50679