Service Manager Quality Assurance Service

Brackenberry; Grays; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local authority service provider is seeking a Service Manager for a Quality Assurance Service in Essex. This role involves leading services related to Child Protection and ensuring compliance with statutory guidance. Candidates must have a professional Social Work qualification and management experience in Children's Social Care. The position offers a pay rate of £25.00-£33.26 per hour.

Qualifications

• Recognised professional Social Work qualification.
• Current registration with Social Work England (SWE).
• Proven management experience in Children’s Social Care.

Responsibilities

• Lead key services within the QA portfolio.
• Drive continuous improvement and innovation in services.
• Ensure compliance with statutory guidance and best practices.

Skills

Leadership

Stakeholder Management

Innovation in Service Delivery

Knowledge of Legislation

Education

Degree in Social Work or equivalent

Job description

We are working closely alongside with a local authority in Thurrock to assist with the appointment of a Service Manager Quality Assurance Service on a 3-month contract, highly likely to be extended at client’s discretion. Please apply with your CV for immediate consideration.

Rate of Pay

£25.00-£33.26 per hour

Summary

The Service Manager is a pivotal leadership role responsible for the operational delivery and strategic development of key functions within the Quality Assurance (QA) Service. The post holder will lead and manage critical services, including Child Protection (CP) Conferences, Independent Reviewing Officer (IRO) service, and Household Reviews, ensuring the work reflects the needs and enhances the voice and influence of children and young people. This role demands a motivated, forward-thinking leader committed to driving innovation and continuous improvement in practice to meet present and future challenges.

Responsibilities

• Lead, manage, and develop key services within the QA portfolio, including the Child Protection (CP) Reviewing Service, Independent Reviewing Officer (IRO) Service, and Household Reviewing Service.
• Drive a commitment to continuous improvement and innovation in service delivery and professional practice.
• Ensure all QA functions (CP, IRO, Reviews) comply with statutory guidance, local procedures, and best practice, effectively safeguarding children and improving outcomes.
• Enhance the voice and influence of children and young people and their families across the reviewing functions.
• Represent and support the Head of Service confidently at a range of internal, multi‑agency, and external meetings, boards, and events.
• Build and maintain effective working relationships with partner agencies (e.g., Police, Health, Education) and other Children’s Social Care services to promote a seamless and effective corporate parenting approach.

Essentials

• A recognised professional Social Work qualification (e.g., Degree in Social Work, CQSW, DipSW).
• Current registration with Social Work England (SWE).
• Proven management experience at a senior level within a statutory Children’s Social Care setting, preferably within a Quality Assurance, Reviewing, or Safeguarding function.
• Comprehensive and up-to-date knowledge of children’s social care legislation, guidance (e.g., Working Together to Safeguard Children), and best practice in CP/IRO/Care Leaver reviews.

Please note

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K.
• This role requires an Enhanced DBS.

Disclaimer

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.