Service Manager - Pembrokeshire

Cartrefi Cymru; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in Pembrokeshire seeks a dedicated Service Manager to oversee the operation of supported living homes. You will lead a team, ensuring quality support for individuals with learning disabilities and promoting their well-being. Experience in social care and a Level 5 qualification is essential. The position includes benefits such as training opportunities, a generous holiday allowance, and a company pension. Join us in making a meaningful difference in people's lives.

Benefits

Training and development opportunities

25 days annual leave

Health and Wellbeing programme

Company pension

Benefits and discount platform

Qualifications

• Experience in social care settings supporting individuals with learning disabilities.
• Level 5 qualification or in progress in Health and Social Care.
• Must have a caring demeanor to encourage and empower others.

Responsibilities

• Manage day-to-day operations of supported living homes and community services.
• Provide leadership and support to a team of support workers.
• Conduct regular reviews of support requirements and service delivery plans.

Skills

Experience supporting people with learning difficulties in a social care setting

Strong caring nature

Flexibility to work shifts

Working knowledge of Care Council for Wales Code of Practice

Education

Level 5 qualification in Health and Social Care

Job description

Come and make a real difference: we’re looking for a Service Manager to help make everyday remarkable for our friendly team in Pembrokeshire. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Service Manager, you can play a vital role in this.

Role: Service Manager

Location: Haverfordwest, Pembrokeshire

Hours: Your shift pattern will include weekends and sleep-ins

Salary: £32,669pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract: Permanent

What you’ll be doing:

As Service Manager you’ll be responsible for the day-to-day operation and management of supported living homes and community support services. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action. We host monthly cooperative and family meetings to encourage engagement, share feedback and build stronger connections. You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop.

We’d love to hear from you if you have:

• Experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• A strong caring nature to support others to live an enriched life and fulfil their potential
• A working knowledge and understanding of the Care Council for Wales Code of Practice
• Flexibility to work shifts and provide cover as required
• Access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• A driver’s licence and happy to travel for meetings and training

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support.

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing