Service Manager - Older Peoples Community Service Manager | Pennine Care NHS Foundation Trust

Pennine Care NHS FT; Stockport; On-site; GBP 50,000 - 70,000; Full time

Job summary

A regional mental health service provider is seeking a dedicated leader to oversee operational management and enhance clinical services for older adults with mental health needs. The role requires strong leadership skills and ability to develop and manage a range of community services, ensuring high-quality care and compliance with standards. A commitment to continuous improvement and partnership working in mental health is essential. The candidate should possess a relevant clinical qualification and significant experience in managing mental health services. This position offers flexible working opportunities and generous leave benefits.

Benefits

Generous annual leave

Flexible working opportunities

Continued Professional Development

Health and Wellbeing activities

Staff discounts

Qualifications

• Experience in managing community mental health services.
• Ability to lead and support multidisciplinary teams.
• Strong understanding of mental health policy and frameworks.

Responsibilities

• Provide clinical leadership for mental health teams.
• Ensure the delivery of high-quality services.
• Manage service budgets and resources effectively.
• Contribute to service development and improvement initiatives.

Skills

Clinical leadership

Operational management

Team leadership

Service development

Stakeholder engagement

Education

Relevant clinical qualification

Job description

The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical and non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met.

The post holder will provide the leadership, operational co-ordination and management for the Older Adult Acute Mental Health community services in the designated borough. This will involve working closely with the borough Associate Director and partner agencies to ensure the delivery and development of high quality services within the borough.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester – Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Main Duties and Responsibilities

• Responsible for: Intensive Home Treatment Service, Older Peoples Community Mental Health Teams, Memory Assessment Service and Day hospital where applicable
• Be responsible for the leadership and management of allocated teams within a defined model and actively manage the pathway between services ensuring service users receive timely access to services appropriate to their needs.
• Represent mental health services for older people at key strategic development forums as requested and deputise for the Associate Director where required.
• Contribute to the assessment and analysis of needs of older people with mental health problems within the care hub.
• Contribute to the development of a range of services for older people with mental health problems alongside other professionals and voluntary and independent sector agencies.
• Develop working relationships with other stakeholders to contribute to the integration of older people’s mental health services in accordance with the locality plan and local and national agendas.
• Ensure robust arrangements of user and carer representatives to further develop older people’s services through working groups.
• Ensure active representation of older people’s issues at key internal and external care hub meetings.
• To act as a source of clinical advice and expertise in relation to the care of Older People with mental health problems internally and externally
• Produce and implement annual business plans to meet the requirements of the Trust and service strategy.
• With the Associate Director, agree and implement a quality and performance assessment framework for operational services.
• Manage service budgets responsibly to ensure cost effective services, in agreement with the Associate Director in accordance with the Trust Standing Financial Instructions
• Monitor and work towards achieving all KPIs for the service at both a Trust and locally agreed level.
• Participate in a rota to ensure 7-day site manager cover and be part of the senior management team in the borough and contribute to local business continuity planning.
• Take a lead on investigations into serious incidents, complaints and coroners enquiries as directed.
• Monitor with external bodies the Practice Placements for pre and post graduate learning.
• Develop care pathways and protocols with referring agencies and commissioners to address policy guidance and standards.
• Jointly monitor care planning and purchasing processes with the Local Authority/ICB/CCG. Ensure effective commissioning strategies are implemented to meet the assessed needs of older people with mental health problems.

This advert closes on Friday 2 Jan 2026