Service Manager Nights

Transport UK London Bus; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading transportation service provider is seeking a Service Manager Nights based at Beddington Depot. This role requires overseeing the engineering shift, managing teams, maintaining fleet quality, and ensuring compliance with safety regulations. Ideal candidates will have Level 3 PSV maintenance qualifications and a solid understanding of the transport sector. Responsibilities include managing workshop activities, vehicle maintenance oversight, and staff management. Competitive benefits package offered.

Benefits

Free travel on all TfL routes

Employee assistance programme

Contributory pension scheme

Life insurance

Employee benefits from retailers

Qualifications

• Excellent understanding of legal regulations for passenger vehicles.
• Ability to mentor and develop individuals.
• Flexible approach to working hours.

Responsibilities

• Manage engineering team and workshop activities during shifts.
• Ensure quality of work to DVSA / FTA / IRTE standards.
• Monitor vehicle reliability and initiate remedial actions.

Skills

Excellent understanding of road passenger transport sector

Level 3 qualifications in PSV maintenance and repair

Current vehicle inspector IRTEC license

Leadership and team motivation

Proficiency in digital fleet management systems

Strong literacy and numeracy skills

Education

Level 3 qualifications in PSV maintenance and repair or level 2 with 5 years experience

Job description

Service Manager Nights

Application Deadline: 23 December 2025

Department: Engineering

Employment Type: Permanent

Location: Beddington Depot

Reporting To: Fleet Manager

Description

Engineering service managers at Transport UK London Bus play a crucial role at the front line of delivering an efficient, safe and reliable bus network. Overseeing the engineering shift requires a skilful blend of people management and mechanical know-how to maintain our fleet to the highest standards.

Key Responsibilities

• Have full people management responsibilities for the engineering team and all workshop activities during the managed shift.
• Oversee workshop maintenance and repair tasks:
• Allocate work to staff and ensure work is completed within a reasonable time.
• Ensure quality of work is to DVSA / FTA / IRTE standard.
• Manage required out-sourced labour from specialist contractors.
• Ensure Safety Inspections and servicing tasks have been completed and report any failures.
• Monitor vehicle reliability and identify problems, ensuring successful remedial action.
• Oversee chargehand (supervisor) tasks:
• Driver Vehicle Condition Report Reconciliation.
• Vehicle breakdown management and repair.
• Work with wider administration team to organise:
• Purchase order requests and parts being ordered and delivered on time.
• Staff sickness/absence/leave requests.
• Vehicle movements between depots/suppliers.
• Conduct MOT pre-presentation manager checks.
• Inducting contractors/site visitors to company policy and ways of working.
• Monitor route performance (operated mileage) and send queries to central administrative team.
• Understands and uphold company policies.
• Premises' security and duty of care for wellbeing of staff and ensuring health and safety procedures are understood and adhered to.
• Pass on crucial information to fleet manager.

Skills, Knowledge and Expertise

• An excellent understanding of the road passenger transport sector, including all relevant legal and external regulations and requirements for the safe operation of passenger carrying vehicles.
• Level 3 qualifications in PSV maintenance and repair or level 2 qualifications with 5 years recent PSV workshop experience in maintenance and repair.
• Have current vehicle inspector IRTEC license or must pass within probationary period.
• Have a passion to lead by example while motivating and developing teams to achieve high standards of performance.
• Flexible approach to working hours.
• Be able to lead and motivate a team to produce high quality work.
• Be able to mentor and develop individuals.
• Able to communicate effectively with all levels of the business and work in a collaborative manner.
• Strong literacy and numeracy skills
• Proficiency using digital fleet management systems.
• Have a proactive attitude to dealing compliance issues.

Benefits

• Free travel on all TfL routes for you and a friend or family member (once you’ve worked with us for three months)
• Free online and face-to-face counselling, legal advice and more through our employee assistance programme
• Our contributory pension scheme – you put in 5% of your salary each month and we’ll add 3% on top. Our pensions also include a death-in-service benefit which pays out a tax-free lump sum if you die while you’re employed by us
• Life insurance (if you sign up to the pension scheme)
• Employee benefits from shops and retailers – including Apple, Adidas, Nike, Vue, Odeon, Sainsbury’s, Asda, Morrisons and more