Service Manager Learning Disabilities

Hippo Staffing Solutions; Hempstalls; On-site; GBP 31,000 - 37,000; Full time

Job summary

A staffing agency for care services is seeking an experienced Service Manager Learning Disabilities to lead a Supported Living service in Stoke-on-Trent. The ideal candidate will oversee a 12-apartment complex, ensuring exceptional support for adults with various needs. This role offers a salary of £31,485 per annum, along with benefits including 25 days holiday and continuous professional development opportunities.

Benefits

Basic salary of £31,485 per annum

Birthday off plus 25 days' holiday

Free DBS Check

Health cashback scheme

Enhanced maternity and paternity pay

Qualifications

• Strong supervisory and leadership skills with the ability to support and develop teams.
• Previous experience within Supported Living or Residential services.
• Experience supporting adults with learning disabilities or mental health conditions.

Responsibilities

• Provide clear, structured day-to-day leadership to ensure exceptional support.
• Lead staff to enable service users to live fulfilling, independent lives.
• Promote a person-centred, needs-led approach aligned with organisational values.

Skills

Supervisory skills

Leadership skills

Ability to support and develop teams

Effective communication

Education

Level 2 qualification in Health & Social Care

Job description

Service Manager – Learning Disabilities (Supported Living)

Location: Stoke-on-Trent, ST4

Hours: Full Time – 37.5 hours

Contract: Temporary to Permanent (after 13 weeks)

Recruiter: Hippo Staffing, recruiting on behalf of a specialist care provider.

Hippo Staffing are recruiting on behalf of a valued client for an experienced Service Manager Learning Disabilities to oversee a Supported Living service in Stoke-on-Trent. This modern service consists of a 12-apartment complex supporting adults with learning disabilities, physical disabilities, acquired brain injuries, autism and mental health needs.

This is an excellent opportunity for a motivated Service Manager Learning Disabilities who is passionate about high-quality, person-centred care and confident in leading and developing staff teams.

Key Responsibilities

• Provide clear, structured day-to-day leadership to ensure the service delivers exceptional support.
• Be vigilant and proactive in reporting any safeguarding concerns regarding vulnerable individuals.
• Support the growth and development of the service while upholding the organisation's values and culture.
• Recruit, support, and develop new team members, identifying training needs and working with internal training teams.
• Lead staff to enable service users to live fulfilling, independent lives based on their individual goals.
• Participate in interviews for new care packages alongside senior management.
• Ensure appropriate risk assessments are in place and implemented effectively.
• Oversee induction and assessment programmes for new service users.
• Promote a person-centred, needs-led approach aligned with organisational values, policies, and CQC standards.
• Maintain positive working relationships with key external stakeholders including Adult Social Care, Health partners, CCGs and other professionals.
• Ensure excellent communication across the service, external agencies, and service users' support networks.
• Work collaboratively with external clinical or specialist partners such as NAS, SaLT, and psychological services.

Ideal Candidate

• Strong supervisory and leadership skills with the ability to support and develop teams.
• Maybo Level 2 training (or willingness to complete upon appointment).
• A minimum Level 2 qualification in Health & Social Care.
• Previous experience within Supported Living or Residential services.
• Experience supporting adults with learning disabilities or mental health conditions (highly advantageous).
• Willingness to undertake further professional development (Level 3 or 4 Health & Social Care, Level 5 Diploma in Management).
• The ability to work effectively in a fast‑paced and demanding environment.

Permanent Benefits (after 13 weeks)

• Basic salary of £31,485 per annum
• Birthday off plus 25 days’ holiday
• Free DBS Check
• Continuous learning & development opportunities, including bespoke training and apprenticeships
• Access to leadership development programmes
• Health cashback scheme and pension scheme
• £500 refer‑a‑friend bonus (unlimited referrals)
• Enhanced maternity and paternity pay
• Blue Light Discount Scheme
• Eligibility for Costco membership

If you are an experienced Service Manager Learning Disabilities looking for your next opportunity to make a real impact in specialist supported living, Hippo Staffing would love to hear from you.