Service Manager in Swindon)

Ad Warrior Ltd; Swindon; On-site; GBP 34,000; Full time

Job summary

A leading housing provider in Swindon is seeking a Service Manager to lead supported living services. You will ensure high-quality, person-centred support for diverse customer needs and manage a high-performing team. The ideal candidate will have experience in social care leadership, budget management skills, and a commitment to equality and diversity. This fixed-term role offers a salary of £34,000 per annum with a closing date for applications on 16 December 2025.

Qualifications

• Experience in a leadership role within supported living, housing, or social care.
• Ability to manage budgets, performance, and compliance effectively.
• Commitment to equality, diversity, and trauma-informed practice.

Responsibilities

• Lead and develop a high-performing team in delivering person-centred support.
• Champion customer co-production and monitor service performance.
• Build strong partnerships with local agencies to create holistic support.

Skills

Leadership in supported living

Knowledge of person-centred planning

Budget management

Strong communication skills

IT proficiency

Job description

Service Manager

Location: Hazelmead House, Swindon

Salary: £34,000 per annum

Vacancy Type: Fixed Term Contract until January 2027

Closing Date: 16 December 2025

Are you passionate about making a real difference in people's lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, we'd love to hear from you!

Hazelmead House is an established housing project for people recovering from mental health issues. Set in Swindon's old town, it's close to all amenities and the town centre.

We're looking for a Service Manager to lead one of our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness.

In this role, you'll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person‑centred support planning. You'll champion customer co‑production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You'll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes.

What we're looking for

• Experience in a leadership role within supported living, housing, or social care.
• Knowledge of person‑centred planning, safeguarding, and housing law.
• Ability to manage budgets, performance, and compliance effectively.
• Strong communication and relationship‑building skills.
• Commitment to equality, diversity, and trauma‑informed practice.
• IT proficiency and excellent report‑writing skills.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house‑building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We're looking for like‑minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To apply

If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to their website to complete your application.

https://careers.stonewater.org/jobs/6780666-service-manager?promotion=1718543-trackable-share-link-total-jobs-jobsite