Service Manager - Housing Options

4 RECRUITMENT SERVICES; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Service Manager for Housing Options in Bournemouth. The role involves ensuring statutory homeless duties are met, delivering a proactive service, and handling complex cases. Candidates should be prepared to lead housing strategies and policies effectively. The position offers £41.41ph and focuses on improving housing services in the area.

Responsibilities

• Ensure that the Council's statutory homeless and rehousing duties are fulfilled.
• Deliver a proactive, preventative, customer focused Housing Options service.
• Lead on the resolution of complex, sensitive and contentious cases and service policy & process.

Job description

Service Manager - Housing Options

Bournemouth

£41.41ph

Key responsibilities

• Ensure that the Council's statutory homeless and rehousing duties are fulfilled
• Deliver a proactive, preventative, customer focused professional Housing Options service
• Lead on the resolution of complex, sensitive and contentious cases and service policy & process
• Lead the out of hours response to homelessness
• Assist in developing the Homelessness Strategy
• Lead the Council's Allocations Policy, managing the Housing Register and lettings functions
• Assist in developing a temporary accommodation and lead the Councils Housing Support strategy
• Lead on the implementation and procurement of required rehousing options
• Managing temporary and emergency in-house provision effectively
• Managing inhouse floating support services
• Monitor and ensure operational implementation of the housing delivery programmes
• Assist the delivery of the private sector housing strategy, including the response to landlord relations, empty homes and facilitating close working with the private sector enforcement team
• Lead effective landlord liaison with private sector landlords across all issues
• Ensuring effective liaison with Registered Providers to ensure well managed and maintained homes