Service Manager - General Surgery, Urology

Ashford and St. Peter's Hospitals NHS Foundation Trust; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A National Health Service organization is seeking a motivated Service Manager for Urology & Vascular. This role involves operational management, ensuring targets are met, and leading service improvement initiatives. The ideal candidate has management experience in healthcare and a Post Grad Diploma or equivalent. This position offers the chance to contribute to high standards in patient care within a supportive environment.

Benefits

Commitment to staff health and wellbeing

Continuous professional development

Flexible shaping of workforce around patient care

Qualifications

• Educated to Post Grad Diploma or Masters level or equivalent experience.
• Proven management experience in the Acute Sector.
• Operational management of a service and team.
• National performance metrics knowledge – RTT / Cancer.

Responsibilities

• Provide operational management for Urology & Vascular services.
• Ensure performance, finance, and quality targets are met.
• Develop lasting solutions to operational challenges.
• Manage clinical services including KPIs and financial management.

Skills

IT skills including data analysis

Report writing and presenting skills

Excellent communication

Ability to influence decision making

Flexibility to meet team needs

Education

Post Grad Diploma or Masters level

Job description

An opportunity to work as the Service Manager role for Urology & Vascular within the GS-ACT division. We are looking for an effective motivated leader with proven service delivery experience in a fast paced environment who will approach this interesting and varied position with energy and enthusiasm. Main duties of the job: To provide timely, effective, proactive operational management support to Urology & Vascular services. Assisting the lead clinicians and senior managers as required and ensuring that the Department functions in a responsive, innovative way, and provides the highest possible clinical and performance standards. To support the Associate Director of Operations ensuring that all performance, finance and quality targets are achieved. Developing and implanting lasting solutions to challenges in conjunction with clinical and managerial colleagues. Efficient and effective use of resources to the highest standards of patient care and excellent service delivery. Full operational management of the clinical services, which includes performance against internal and national KPIs, clinical governance, financial management, service development and staff management. For further details on this role, please refer to the Job Description & Person Specification attached. Ensure continuous improvement. To make an effective contribution to reaching the Trusts vision, strategic objectives and key work programmes.

Education

• Educated to Post Grad Diploma or Masters level and/or equivalent experience

Experience Essential

• Project Management and CPD
• Management Experience in the Acute Sector
• Operational Management of a service and team
• National Performance metrics knowledge – RTT / Cancer

Desirable

• Experience of implementing service change for improvement / quality / cost

Skills Essential

• Full range of IT skills, including data analysis and packages
• Evidence of report writing and presenting skills incl business cases, clinical strategy
• Excellent communication, verbal and written. Ability to influence decision making with senior clinical staff, able to demonstrate honesty, reliable and trustworthy
• Ability to travel between trust sites
• Ability to be flexible to meet the needs of the team, service and trust

About the Trust

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.