Service Manager (Extra Care)

Radis Community Care; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading community care provider in the United Kingdom is seeking a Multi-Site Service Manager to oversee services at multiple locations. The ideal candidate will have substantial experience in care for vulnerable adults, along with supervisory and management skills. Responsibilities include promoting high care standards, compliance with regulations, and assisting in the training and allocation of staff. This position offers career progression opportunities and a supportive work environment.

Benefits

NEST pension with contributions

Opportunities for career progression

Fully structured induction and support

Recommend a friend bonus

Qualifications

• Substantial experience supporting vulnerable adults.
• Previous management experience required.
• Committed to setting high standards.

Responsibilities

• Promote a caring environment for customers.
• Ensure compliance with standards and oversee quality assurance.
• Assist in preparing staff rosters and participate in on-call rota.

Skills

Experience in providing care and support services

Supervisory/management experience

Good commercial acumen

Good IT skills

Education

NVQ Level 3 in Health & Social Care

Working towards NVQ Level 5

Job description

Radis Community Care are looking for a Multi-Site Service Manager to supporting our services; Cedar Court, Huntley Place and Oak Tree Extra care Schemes in Reading.

About the role

As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.

The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will also assist the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.

You will also be required to participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

Some of the benefits for the role

• NEST pension (with contributions from Radis)
• Opportunities for career progression
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)

Skills and Qualifications required for the role

You will have substantial experience of providing care and support services for vulnerable adults. You will have previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

We are unable to offer sponsorships for this role

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

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