Service Manager - Ex-Offenders

Aspire; Lancashire; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading recruitment agency is seeking a Service Manager for Ex-Offenders in Blackpool and Blackburn. This full-time, permanent role involves leading a team to support individuals in overcoming barriers to employment while achieving performance targets and ensuring high-quality service delivery. Ideal candidates should have strong staff management skills and experience in the Justice Sector. Competitive salary of up to £42,000 is offered.

Qualifications

• Strong background in staff management and performance leadership.
• Confident communicator, able to engage senior stakeholders effectively.
• Experience in the Justice Sector and knowledge of CFO Evolution services.
• Understanding of employment law, MI systems, and financial reporting.
• Proven ability to deliver measurable results and meet commissioner targets.
• Skilled report writer with good ICT proficiency.
• Awareness of labour market trends and local policy.

Responsibilities

• Lead and motivate your team to achieve and exceed performance targets.
• Maximise job placements and sustained outcomes for participants.
• Work closely with HMPPS staff, governors, and other key partners.
• Oversee contract delivery, including budget management and operational performance.
• Develop local partnerships to enhance available provision and referral routes.
• Ensure data integrity, compliance, and accurate reporting.
• Drive continuous improvement in systems, service quality, and delivery standards.
• Maintain the highest levels of probity and integrity in service delivery.

Skills

Staff management

Performance leadership

Effective communication

Knowledge of Justice Sector

Understanding of employment law

Report writing

ICT proficiency

Awareness of labour market trends

Job description

Service Manager - Ex-Offenders – Blackpool and Blackburn – Up to £42,000 – Full-time, Permanent

The Role:

Are you an experienced people manager with a passion for supporting individuals to overcome barriers and move into employment? This is a great opportunity to lead a team delivering the CFO Evolution Activity Hubs contract across Blackpool and Blackburn. You’ll play a key role in achieving commissioner targets, driving performance, and ensuring participants receive high-quality support that leads to meaningful outcomes. Working across two Activity Hubs, you’ll manage delivery and support staff, build strong local partnerships, and collaborate with HMPPS and other stakeholders to create effective pathways into work, learning, or training.

Duties:

• Lead and motivate your team to achieve and exceed performance targets.
• Maximise job placements and sustained outcomes for participants.
• Work closely with HMPPS staff, governors, and other key partners.
• Oversee contract delivery, including budget management and operational performance.
• Develop local partnerships to enhance available provision and referral routes.
• Ensure data integrity, compliance, and accurate reporting.
• Drive continuous improvement in systems, service quality, and delivery standards.
• Maintain the highest levels of probity and integrity in service delivery.

Required Skills:

• Strong background in staff management and performance leadership.
• Confident communicator, able to engage senior stakeholders effectively.
• Experience of the Justice Sector and knowledge of CFO Evolution services.
• Understanding of employment law, MI systems, and financial reporting.
• Proven ability to deliver measurable results and meet commissioner targets.
• Skilled report writer with good ICT proficiency.
• Awareness of labour market trends and local policy.

If this sounds like the perfect role for you then please submit your CV.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.