Service Manager | Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health service organization is seeking an experienced leader to manage teams within the Children, Young People, and Families Directorate. The role involves overseeing service delivery, ensuring high-quality care within a robust clinical governance framework, and leading teams at the Cambridge site. Applicants should have management experience and be passionate about service improvement.

Qualifications

• Experience in managing diverse teams at a senior level.
• Ability to provide leadership and expertise in service delivery.
• Strong understanding of clinical governance and quality standards.

Responsibilities

• Oversee a portfolio of CYPF services in Cambridgeshire.
• Ensure service delivery within a clinical governance framework.
• Promote ongoing service improvement within teams.

Job description

Overview

We are seeking an experienced leader with a background in managing diverse teams at a senior level to join our leadership group. This is a management role with responsibility for overseeing a defined portfolio within the Children, Young People, and Families Directorate to include CAMHS, The Community Eating Disorder Service and The Beacon. The post holder will be located at the Douglas House and Brookside site in Cambridge and will lead and develop dynamic and committed teams, shaping services for children, families and young people. The role involves ensuring safe, high‑quality care, governance and performance to improve service user experience across each service.

The role involves overseeing and directing a portfolio of CYPF services within Cambridgeshire, ensuring the provision of safe, effective, and high‑quality service delivery within allocated resources and aligned with Trust objectives. The post holder will provide leadership and expertise to deliver services within an agreed service model, working with other Service Managers, service users, carers and other stakeholders, maintaining effective working relationships within the teams and Directorate.

Responsibilities

• Ensure that there are team systems and processes to provide a responsive and effective service to service users and carers.
• Ensure that services are delivered within a robust clinical governance framework, monitoring and evaluating standards of care routinely in accordance with Trust governance arrangements.
• Promote an ongoing process of service improvement within the teams.
• Participate in the development and redesign of services with support from the Directorate Senior Leadership Team.
• Provide leadership within the team, supporting and developing the team to provide effective services.
• Maintain an appropriate working environment.
• Investigate and respond to comments/complaints/incidents in line with the Trust policy and take appropriate action.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under‑represented groups including people with long‑term conditions and members of our ethnic minority and LGBTQ+ communities.

Contact

If you have management experience in this area and are seeking a new challenge, please contact Jo Maxwell – Interim Deputy General Manager CYPF at [e-mail].

Closing

This advert closes on Monday 17 Nov 2025.