Service Manager - Barnsley

Mencap; Darfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent charitable organization is seeking a Service Manager in Darfield. In this role, you will lead a team of support workers, ensuring high standards of service delivery for individuals with complex needs, particularly those with autism and mental health challenges. Applicants should have management experience in social care and be comfortable with both leadership tasks and frontline support. This full-time position includes benefits like 24 days of paid holiday and discounts at retailers.

Benefits

24 days of paid holiday

Discounts at leading high-street retailers

Access to health cash plans

Qualifications

• Experience managing teams within the social care sector.
• Knowledge of Positive Behaviour Support is advantageous.
• Ability to build effective relationships with staff and clients.

Responsibilities

• Ensure compliance of the service.
• Practice Management and observe staff performance.
• Liaise with families and stakeholders.

Skills

Leadership

Interpersonal skills

Knowledge of social care sector

Experience with autism and Mental Health

IT competency

Job description

Job Advert

An exciting opportunity has arisen for a Service Manager to join our Barnsley Services on a permanent, full time basis (37.5 hours per week).

We are looking for an experienced manager who can lead a team of support workers to manage services in Barnsley. You will bring with you a wealth of knowledge about working with people with complex needs and will have experience of working with families and a range of agencies to make plans and lead a new team to enable the person you are supporting to live a happy and fulfilled life in their own community.

Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self‑motivated and have a passion for positive change and the confidence to make difficult decisions under pressure, especially if things do not always go to plan!

Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. It will be important that you are able to act as a role model, representing the service positively and demonstrating good practice to other members of the team.

To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, Mental Health and behaviours that challenge. You should also have experience leading teams in Learning Disability services and knowledge of Positive Behaviour Support would be an advantage & you must be competent in using IT.

Your working week is flexible covering 7 days per week and will include working weekends. Flexibility is key and being able to travel to different work locations. You may need to cover the odd shift in case of emergency. This will require you to do some front line support work with the individuals we support.

Key Responsibilities

• Ensure that the service is fully compliant
• Practice Management
• Observing staff to ensure high standards are continuously met
• Ensure all Health & Safety regulations are met
• Liaising with the families and other stakeholders of the people we support
• Ensuring the continuous development of the team.
• Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.
• All roles are subject to an enhanced DBS check and suitable references.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!