Service Manager - Adult Services

Newport City Council; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Newport is seeking a Service Manager for Adult Services on a fixed-term basis. This pivotal role involves leading services aimed at enhancing the quality of support for individuals. The successful candidate will manage budgets and staffing while enforcing compliance with relevant legislation. Ideal candidates will have experience in adult services management and outstanding leadership and communication skills. This position includes flexible working options and a commitment to employee development.

Benefits

Generous pension contribution scheme

26 days annual leave

Opportunities for growth and development

Flexible working options

Qualifications

• Proven experience in managing or leading teams within adult services or a related field.
• Strong understanding of relevant legislation, policy, and best practice.
• Excellent communication, organisational, and leadership skills.
• Strong resource management skills and ability to ensure quality across services.
• Ability to adapt to changing priorities and funding arrangements.

Responsibilities

• Promote independence, choice, and dignity for all people supported.
• Manage budgets, staffing, and service improvement.
• Build relationships with families, other professionals, and stakeholders.
• Provide dedicated leadership across adult services statutory duties.
• Drive accountability and enhance service delivery.

Skills

Experience in managing teams

Communication skills

Organizational skills

Leadership skills

Resource management

Job description

Service Manager - Adult Services

Job information

Post No. POSN00778 - Service Manager - Adult Services

About the Role

Are you passionate about making a difference in people's lives? We are seeking a dynamic and committed service manager to join our adult services leadership team on a fixed-term basis for two years. This role offers a unique chance to lead and shape services that address key priorities within Newport City Council. We're looking for a confident and compassionate leader who thrives on building strong teams and driving continuous improvement in the quality of our support. This role offers the chance to lead across a number of different areas of adult services and includes the opportunity of acting as a responsible individual (RI) under RISCA legislation.

Key Responsibilities

• Promote independence, choice, and dignity for all people supported.
• Manage budgets, staffing, and service improvement.
• Build relationships with families, other professionals, and stakeholders.
• Provide dedicated leadership across a broad range of adult services statutory duties.
• Drive accountability, streamline communication, and enhance service delivery across adult services.
• Guarantee that service delivery is in accordance with Welsh Government strategies and Codes of Practice.

We're Looking For

• Proven experience in managing or leading a variety of teams within adult services or a related field.
• Strong understanding of relevant legislation, policy, and best practice.
• Excellent communication, organisational, and leadership skills.
• Strong resource management skills and ability to ensure quality across services.
• Ability to adapt to changing priorities and funding arrangements.

Why choose Newport City Council?

As well as the opportunity to occupy this exciting and dynamic role within our organisation, the Council offers employees:

• A generous pension contribution scheme.
• 26 days annual leave with the option to purchase up to one-week additional leave.
• Vast opportunities for growth, progression, and development.
• Opportunities to join a range of Staff Networks consisting of working groups that support the Council's open and diverse culture.
• Flexible working options.

How to Apply

Please submit your applic ation via the NCC recruitment portal, ensuring you attach all required supporting documentation, including the completed Welsh Language Requirements Form. For further information or an informal discussion, please contact Myfanwy Moran - Head of Service via [e-mail]. Please note Myfanwy Moran will be unavailable until after January 27th 2026.

Contract: Fixed Term (1 April 2026 - 31 March 2028)

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd