Service Manager - Active Lives Support

Croydon Council; Croydon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Croydon seeks an experienced Service Manager to lead the Active Lives management team, supporting adults with learning disabilities and autism. The successful candidate will manage a dynamic frontline environment, ensuring efficient service delivery and collaborative working with teams across the Council. Flexible working arrangements are available.

Benefits

Flexible working arrangements

Hybrid working options

Qualifications

• Strong commitment to Person-Centred and Community-Led Support.
• In-depth knowledge of the needs of individuals with learning disabilities and autism.
• Familiarity with relevant legislation, policies, and standards.

Responsibilities

• Lead the Active Lives management team and be an integral member of the Provider Service Management Team.
• Support approximately 75 people per day with a dedicated staff across three sites.

Skills

Person-Centred Support

Knowledge of learning disabilities and autism

Legislation and policies understanding

Workload prioritization

Collaborative working

Job description

Job Description

The Opportunity

The Active Lives service supports adults with learning disabilities and autism to engage in a wide range of independence-focused activities. These sessions promote emotional and physical wellbeing and are delivered across three dedicated hubs and within the local community.

We are seeking a talented, passionate and experienced Service Manager to lead the Active Lives management team and be an integral member of the Provider Service Management Team. With three team leaders and a senior business support officer working directly to you the service supports approximately 75 people per day with 35 staff across three sites.

For full details of the role, expectations, and focus areas, please refer to the Role Profile and Person Specification.

About You

We are looking for a confident and capable individual who brings:

• A strong understanding and commitment to Person-Centred and Community-Led Support.
• In-depth knowledge of the needs of individuals with learning disabilities and autism, including young adults with complex support requirements.
• Familiarity with relevant legislation, policies, standards, and initiatives within a local government context.
• Proven ability to prioritise workloads-both your own and that of a large team-in a dynamic frontline environment.
• A clear appreciation of the challenges and opportunities of working within an in-house provider service.
• An understanding of the importance of collaborative working with wider teams and stakeholders to ensure efficient and effective service delivery across the Council.

  Link to the full job description can be found here

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.