Service Manager

AD WARRIOR; Swindon; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading housing provider in Swindon seeks a Service Manager to lead supported living services. The ideal candidate will have leadership experience in social care, strong communication skills, and a commitment to promoting diversity and inclusion. Responsibilities include team development, ensuring compliance, and enhancing customer support. This fixed-term role offers a salary of £34,000 per annum and aligns with the organization's mission to provide quality housing and services.

Benefits

Competitive salary

Comprehensive training and development

Commitment to diversity and inclusion

Qualifications

• Experience in a leadership role within supported living, housing, or social care.
• Strong commitment to equality, diversity, and trauma-informed practice.
• Knowledge of safeguarding and housing law.

Responsibilities

• Lead and develop a high-performing team in supported living services.
• Ensure compliance with safeguarding and health and safety standards.
• Champion customer co-production and monitor service performance.

Skills

Leadership skills

Communication skills

Relationship-building

Budget management

IT proficiency

Knowledge of person-centred planning

Job description

Service Manager

Location: Swindon

Salary: £34,000 per annum

Vacancy Type: Fixed Term Contract until January 2027

Closing Date: 16 December 2025

Are you passionate about making a real difference in people’s lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, we’d love to hear from you!

The House is an established housing project for people recovering from mental health issues. Set in Swindon’s old town, it's close to all amenities and the town centre.

They’re looking for a Service Manager to lead one of their Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness.

In this role, you’ll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You’ll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You’ll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes.

What they’re looking for

• Experience in a leadership role within supported living, housing, or social care.
• Knowledge of person-centred planning, safeguarding, and housing law.
• Ability to manage budgets, performance, and compliance effectively.
• Strong communication and relationship-building skills.
• Commitment to equality, diversity, and trauma-informed practice.
• IT proficiency and excellent report-writing skills.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover the organisation

The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Their mission is to provide quality homes and services for people whose needs are not met by the open market.

They’re looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation.

They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply.