Service Manager

Michael Page (UK); Newark on Trent; On-site; GBP 50,000 - 60,000; Full time

Job summary

A global family run HVAC manufacturing company is seeking a Service Manager in Newark on Trent. The role includes managing engineering service operations, developing service strategies, and ensuring customer satisfaction. Ideal candidates will have a strong HVAC background, experience in team management, and proven strategy development skills. This permanent position offers a competitive salary between £50,000 and £60,000 per annum, along with a company car and long-term career opportunities.

Benefits

Competitive salary

Company car

5% pension contribution

Permanent position with long-term career opportunities

Qualifications

• Strong background in the HVAC industry is essential.
• Experience in managing and developing people across service operations is required.
• Proven ability to develop and implement service strategies is necessary.

Responsibilities

• Manage and oversee the engineering service operations to ensure efficiency.
• Develop and implement service strategies in line with organizational goals.
• Monitor and improve service performance metrics.

Skills

HVAC industry knowledge

Team management

Service strategy development

Customer relationship management

Job description

• Opportunity to work at a global family run HVAC manufacturing business.
• Ideal for a candidate looking for autonomy and growth potential.

About Our Client

We are working with a leading provider of heating, ventilation and energy solutions with a long standing reputation for quality excellence and strong customer service. They are part of a global group headquartered in Europe with a presence in over 50 countries. The business is currently undergoing a strong period of growth making it an excellent time to join a highly ambitious organisation.

Job Description

• Manage and oversee the engineering service operations to ensure efficiency and effectiveness.
• Develop and implement service strategies in line with organisational goals.
• Coordinate with internal teams to ensure smooth service delivery.
• Monitor and improve service performance metrics.
• Provide technical support and guidance to the engineering team.
• Ensure compliance with industry standards and regulations.
• Liaise with customers to address service-related concerns and maintain strong relationships.

The Successful Applicant

As the successful Service Manager you will have:

• A strong background in the HVAC industry.
• Experience in managing and developing people across service operations.
• Proven ability to develop and implement service strategies.
• Experience in customer relationship management.
• Knowledge of industry standards and compliance requirements would be advantageous.

What's on Offer

• Competitive salary ranging from £50,000 to £60,000 per annum.
• Company car provided.
• 5% pension contribution.
• Permanent position with long-term career opportunities.