Service Manager

Eden Futures; Lancashire; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off work

Group Income Protection

Death in service benefit

Westfield Health

Refer a friend to a Support Worker and

£500 bonus (unlimited referrals)

Job summary

Eden Futures is seeking a Service Manager to lead a supported living service for adults with learning disabilities, autism and complex needs. You will oversee day-to-day operations, ensure safeguarding is embedded and that service users are safe, respected and supported to live meaningful lives.

Reporting to senior leadership, you’ll manage Support Workers, drive compliance with regulatory standards, and develop the team through e-learning and development programmes.

Qualifications

• Line management of Support Workers.
• Committed to safeguarding and compliance with legal standards.
• Experience in leading care teams and delivering person-centred support.

Responsibilities

• Lead and manage the service team to deliver safe, respectful, person-centred care.
• Ensure safeguarding remains a core daily practice and regulatory obligations are met.
• Drive team development through training and progression opportunities.

Job description

Service Manager

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

Every role within Eden Futures is rooted in safeguarding and a commitment to the people we support.

At the heart of this role is the responsibility to ensure service users are safe, respected, and protected from harm, while being supported to live meaningful, fulfilled lives in line with their wishes and choices.

Safeguarding is our proactive, everyday practice. You will be expected to remain vigilant, professionally curious, and responsive, always acting in the best interests of the individuals we support. Alongside this, you will live our company values, recognising that how we work is just as important as what we do.

As a Service Manager, you will have line management responsibility for Support Workers, leading your service effectively and ensure that we are responsive to those we support in a caring and safe environment whilst ensuring we are meeting legislative obligations and compliance standards.

You can find out more about us here: https://edenfutures.org/life-at-eden/

At Eden Futures, we’re more than a supported living provider - we’re a true people’s organisation. In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care. Hear from our staff and Expert Partners about why they love working for Eden Futures: https://edenfutures.org/our-people/

When you join us, you’ll discover genuine opportunities to grow. Whether through e-learning, face-to-face training, EdenEvolve - our leadership development programme, your own tailored development plan, we support you every step. We’re proud to offer apprenticeships and Continuous Professional Development opportunities too. See more about learning and development here: https://edenfutures.org/learning-development/

Oh, and we love celebrating our teams! From annual Care Awards to monthly staff recognition, and long-service milestones, we ensure you feel valued. We’re an employer people want to stay with. See our recognition page here: https://edenfutures.org/recognition/

Benefits

• 25 days annual leave plus Bank holidays
• Take your birthday off work
• Group Income Protection if you become unwell
• Death in service benefit that looks after your loved ones
• Access to Westfield Health
• Refer a friend to a Support Worker role and receive a £500 bonus (unlimited referrals)

Please note: Eden Futures are unable to offer sponsorship for this position