Service Manager

Voyage Care; Hulland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care organization is seeking a Registered Service Manager in Hull. The ideal candidate will be responsible for managing daily operations, developing support plans, and ensuring compliance with regulations. Applicants should have experience in care management and a Level 5 qualification in Health & Social Care. This role offers competitive salary and a range of benefits including comprehensive training and development opportunities.

Benefits

Wagestream

Funded Blue Light Card

24/7 doctor line

Enhanced retirement leave

Long service awards

Qualifications

• Must have prior experience as a CQC registered manager or similar care management role.
• Willingness to undertake CQC registration is required.
• Experience working with individuals with complex needs is essential.

Responsibilities

• Manage the day-to-day operations of the care service.
• Develop personalized support plans and assess care needs.
• Conduct staff recruitment, supervision, and appraisals.
• Ensure compliance with regulatory and legislative requirements.

Skills

CQC registration experience

Care management experience

Experience with autism

Leadership

Education

Level 5 in Health & Social Care

Job description

Overview

Registered Service Manager - £38,000 plus depending on experience

Join Voyage Care and Feel Valued, we reward your dedication with a range of benefits including Wagestream, a funded Blue Light Card, 24/7/365 doctor line for colleagues and their families, access to cash plans for colleagues and families, enhanced retirement leave and long service awards.

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Hull. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people. Our Registered Service Manager will work alongside local authorities, healthcare professionals and the families of the people we support, leading a team to help people gain more independence in their daily lives and achieve positive outcomes.

You will be responsible for the day-to-day running of the service(s), developing and implementing person-centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervision/appraisals, completing medication competencies and medication audits, attending multi-disciplinary meetings, completing quarterly audits and reports, effectively managing the service’s P&L, and ensuring regulatory, legislative, internal and contractual requirements are met, including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

Responsibilities

• Manage day-to-day running of the service(s) and lead a compliant, high-quality care operation.
• Develop and implement person-centred support plans and conduct care needs assessments.
• Recruit and induct new colleagues; complete supervision and appraisals.
• Complete medication competencies and medication audits.
• Attend multi-disciplinary meetings and contribute to quarterly audits and reports.
• Effectively manage the service’s P&L and ensure regulatory, legislative, internal and contractual requirements are met, including relevant notifications and adherence to policies and procedures.
• Collaborate with local authorities, healthcare professionals and families to support positive outcomes and independence for people supported.

Qualifications

• Previous experience as a CQC registered manager or in a care management role.
• Willing and able to undertake CQC registration.
• Level 5 in Health & Social Care.
• Experience working with individuals with autism, complex mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You. If you’ve got the passion to make someone’s life better, we can provide the skills and development opportunities needed to build a great career. We offer excellent training from induction through your career, with opportunities for promotion and progression, as well as job security in a sector-leading organisation.

Don’t hesitate to apply today and make a real difference to the lives of the people we’re supporting. All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.