Service Manager

Perfect Placement; Gloucester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A multi-franchise car dealership in Gloucester is seeking an experienced Service Manager to lead their service team. The role includes coaching the team to deliver outstanding customer service and driving performance. The ideal candidate will have previous experience in a Service Manager capacity, excellent management skills, and a customer-focused mindset. This position offers a negotiable starting salary, performance-related bonuses, and various additional benefits.

Benefits

Negotiable salary

Performance-related bonus

Personal company car

22 days annual holiday plus bank holidays

Workplace pension scheme

Access to further training

Health-care provisions

Qualifications

• Previous experience as a Service Manager.
• Outstanding management skills.
• Technically minded and capable of problem-solving.

Responsibilities

• Coach the service team to deliver excellent customer service.
• Drive performance through innovative methods.
• Ensure team success by setting and achieving targets.

Skills

Customer service orientation

Organisational skills

Innovative thinking

Target-focused

Job description

Service Manager required for our client's multi-franchise approved car dealership based in the Gloucester region.

The hours of work in this Service Manager position are from 8:00am-6:00pm Monday to Friday, with 1 in 4 Saturdays, 8:30am-1:00pm (normally the end of the month).

Benefits

• Starting salary negotiable pending experience.
• Generousmonthly performance-related bonus scheme.
• Personal company car.
• 22 days annual holiday allowance plus the 8 bank holidays, rising to 25 days with service.
• Workplace pension scheme.
• Access to further training and career development.
• Various additional company benefits discussed upon application, including a friends and family car purchase scheme, well-being support, health-care provisions, events perks and staff discounts.
• Fantastic long-term prospects with a larger multi-site dealer group operating since 1986.

Responsibilities

• Customer Service orientated who can coach the service team to deliver only the best Customer Service
• Organised and the ability to think on your feet
• Innovative with the ability to think of new methods to drive performance through your team
• Target focused and can drive a team of Service Professionals to success

Requirements

• Previous working experience within a Service Manager capacity
• Outstanding Management skills
• Technically minded
• Ability to get things done without compromising on Service delivered.

If you are interested in hearing more or wish to apply for this Service Manager job please send your CV to Sarena Abbott quoting the job reference number.