Service Manager

Russell Taylor Group Ltd; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturing company in Scotland is seeking a Field Service Manager to lead a team of Engineers and Technicians. This role involves scheduling, site audits, and mentoring. The ideal candidate will have strong technical knowledge in engineering and experience in managing remote teams. Competitive benefits package offered, including annual leave and pension contributions.

Benefits

25 days annual leave

Option to buy/sell holidays

10% employer pension contribution

Life insurance 3x annual salary

Cycle to work scheme

Discounted gym memberships

Company events

Qualifications

• Proven experience in a field service or operations management role.
• Strong technical knowledge across engineering disciplines.
• Experience managing remote teams across multiple sites.

Responsibilities

• Lead the team of Field Service Engineers and Technicians.
• Oversee scheduling and resource planning.
• Conduct regular site visits & audits.
• Train and mentor new team members.

Skills

Field service management

Strong leadership

Technical knowledge in Electrical/Mechanical/Hydraulic/Controls engineering

Strong communication skills

Job description

Have you got experience managing service contracts?

Do you enjoy being out and about, not stuck behind a desk?

Do you have strong technical knowledge?

Then this may be a great opportunity for you!

Benefits you'll get:

• 25 days annual leave (plus bank holidays)
• Option to buy/sell holidays (up to 5 days)
• Pension scheme 10% employer contribution and 4% employee contribution
• Life insurance 3x annual salary
• Cycle to work scheme
• Discounted gym memberships
• Company events

What will you be doing?

• You will be leading the team of Field Service Engineers and Technicians
• Overseeing scheduling and resource planning
• Conducting regular site visits & audits
• Training & mentoring new team members

Where will you be doing it?

Our client is a global leader in the manufacturing industry. They were founded around 160 years ago and since then have been dedicated to their people and their customers.

What you'll need:

• Proven experience in a field service or operations management role
• Strong technical knowledge in Electrical, Mechanical, Hydraulic or Controls engineering
• Strong leadership skills
• Strong communication skills - customer focused role
• Full UK driving license
• Happy travelling across Scotland and occasionally across the UK
• Experience managing remote teams across multiple sites

We appreciate your CV may not be up to date. No problem, just apply and we'll deal with that later.

Important Information:

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us