Service Manager

Essential Employment; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A staffing agency is seeking an experienced Service Manager in Swindon to lead its parking services. Responsibilities include developing the parking strategy, managing contractors, and providing financial management support to senior leaders. Ideal candidates should possess experience in parking services and understand related legislation. This full-time temporary role offers a competitive hourly rate.

Qualifications

• Experience in leading and developing parking services.
• Strong understanding of parking legislation and best practices.
• Ability to manage contractors and ensure high service standards.
• Experience in budget management and financial planning.

Responsibilities

• Develop and maintain the parking strategy.
• Manage performance of parking contractors.
• Oversee parking IT systems and manage assets.
• Advise senior leaders on public consultations and key projects.

Skills

Staff management

Contract performance management

Policy development

Financial forecasting

Job description

Service Manager needed in Swindon Paying £47.67 per hr ref 169999

Full time hours on a temporarybasis

We are seeking an experienced and dynamic Service Manager to lead and develop all aspects of our parking services. This is a pivotal role responsible for managing staff, overseeing on- and off-street parking, civil parking enforcement, and moving traffic enforcement. You will also provide strategic advice and support to senior management in shaping policy and service objectives.

Key Responsibilities

• Develop and maintain the parking strategy in line with relevant legislation and best practice.
• Manage the performance of parking contractors to ensure compliance and high customer service standards.
• Lead on parking contract development and procurement, working closely with internal support services.
• Oversee parking IT systems and manage all parking assets, including signage, lines, cameras, and pay-and-display machines.
• Manage off-street car parks and support EV charging rollout aligned with sustainability objectives.
• Produce annual service plans and reports, monitor performance, and drive continuous improvement.
• Advise senior leaders on policy development, public consultations, and key projects.
• Take responsibility for parking budgets, forecasting income and expenditure, and contributing to financial planning.

If you are interested in the role, please email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.