Service Manager

Auto Skills UK; Buckhurst Hill; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading automotive company in Buckhurst Hill seeks a Service Manager to lead the service department and enhance customer satisfaction. The ideal candidate will have experience in a main car dealership, strong leadership skills, and excellent communication abilities. You will be responsible for team management, improving operational performance, and ensuring workshop efficiency. A full UK driving license is mandatory for this role.

Qualifications

• Must have previous experience as a Service Manager within a main car dealership.
• Strong leadership and evidence of outstanding customer service.
• Excellent written and verbal communication skills.
• The ability to motivate and inspire a team.

Responsibilities

• Manage a team while hitting individual daily targets.
• Coordinate a cost-effective process for aftersales and servicing.
• Communicate workshop details efficiently.
• Maximise performance and overcome challenges.
• Grow retail service and improve workshop efficiency.

Skills

Leadership skills

Customer service

Communication skills

Team motivation

Target-driven environment

Job description

SERVICE MANAGER

Location - Buckhurst Hill

Opportunity for a process driven and proactive Service Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority.

Responsibilities of a Service Manager

• Be a strong performer who can balance managing a team whilst hitting your own daily target.
• Coordinating an organised and cost-effective process for aftersales and servicing of vehicles.
• Ensure all details are communicated through to the workshop in an efficient manner.
• Work to maximise performance and overcome challenges
• Grow retail service and improving efficiency within the vehicle repair workshop.

Skills and Qualifications of an Service Manager

• Must have previous experience as an Service Manager within a main car dealership
• Strong leadership and evidence of outstanding customer service
• Excellent written and verbal communication skills
• The ability to motivate and inspire a team in a target driven environment
• MUST HOLD a full UK Manual Driving Licence - Subject to Drivers Check

If you are interested in this Service Manager position, please contact Kelsey and quote job number: 52189