Service Manager

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare provider in Bedford is looking for a manager to lead their teams and improve service delivery. Candidates must be educated to degree level and ideally possess a management qualification. The role demands strong financial and performance management skills, along with the ability to motivate and manage teams effectively. Experience in urgent care or NHS management is desirable. Join a dynamic organization dedicated to high-quality patient care and professional development for its staff.

Benefits

High quality training and development

State-of-the-art facilities

Supportive working environment

Qualifications

• Degree level education or equivalent experience required.
• Management/leadership qualification or equivalent is essential.
• Evidence of continued professional development is necessary.

Responsibilities

• Provide leadership and manage service delivery.
• Oversee financial and performance management.
• Manage workforce and apply clinical knowledge.

Skills

Leadership

Service delivery improvement

Financial management

Problem-solving

Effective communication

Education

Degree level education or equivalent experience

Management/leadership qualification

Job description

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Detailed job description and main responsibilities

See job description attached for the detailed job description and main responsibilities. The key aspects of this role are leadership, service delivery and improvement, financial and performance management, risk management and governance, workforce management and application of knowledge.

Person specification

Qualifications

Essential criteria

• Educated to Degree level or equivalent experience
• Management/leadership qualification or equivalent experience
• Evidence of continued professional development

Desirable criteria

• Project Management Qualification

Experience

Essential criteria

• Experience of working in a management role
• Experience of managing, leading and motivating a team

Desirable criteria

• Experience working in urgent and emergency care
• Experience in the NHS in a managerial role

Knowledge

Essential criteria

• Financial procedures and a working knowledge of financial processes
• Business planning/annual planning
• Knowledge of service improvements/transformation and project management

Desirable criteria

• NHS IT systems

Personal Skills

Essential criteria

• Good analytical and problem solving skills - ability to analyse data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
• Strong communication skills both written and verbal - able to provide and receive complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state‑of‑the‑art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 240.6KB)
• Personal Specification (PDF, 144.4KB)
• Functional Aspects (PDF, 176.4KB)
• Disclosure & Barring Information and Recruitment of Ex-Offenders (PDF, 78.5KB)
• Staff Diversity Network (PDF, 140.3KB)
• Information for Disabled Applicants (PDF, 98.7KB)
• Bedford Hospital Site map (PDF, 2.6MB)
• Staff Benefits (PNG, 1.6MB)