Service Manager

Octane Recruitment Ltd; Ashton-under-Lyne; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a skilled Service Manager for a busy main dealer site in Taunton, UK. The ideal candidate will have a solid background in Aftersales or Service Management, with at least 3 years of experience in a main dealership. This role includes managing workshop operations and ensuring exceptional customer service. A competitive salary of £50,000 basic with OTE of £65,000 is offered along with a collaborative work environment.

Qualifications

• Solid Aftersales/Service Management background is essential.
• Main Dealership experience of at least 3 years is required.
• Proficiency in relevant systems would be advantageous.

Responsibilities

• Manage all aspects of the department, including the Workshop operations.
• Ensure Service Advisors meet customer-focused and upselling targets.
• Collaborate with senior management to achieve key objectives.
• Drive improvements to exceed departmental targets.

Skills

Aftersales/Service Management

Customer focus

Team management

Upselling targets achievement

Tools

Kerridge

Pinnacle

1 Link

Job description

Service Manager Vacancy

Location: Taunton

Salary: £50,000 basic OTE £65,000

Working hours: Monday - Friday, 8am - 6pm.

Job ID: 28975

We are currently recruiting for a Service Manager for our clients main dealer site in the Taunton area.

This is a superb opportunity for a Service Manager to work for a busy and well established main dealer site, working for a strong prestige brand.

Responsibilities

• Look after a busy and professional department where your remit will be to manage all aspects of the department: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity.
• Make sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.
• Work closely with senior management to ensure key objectives and strategies are met; constantly looking to improve the department and exceed targets.
• Prides in customer service, works well with staff to get the best out of the department and makes the department its own. (This is a busy department with a strong reputation within the area.)

Qualifications

• Proven solid Aftersales/Service Management background is essential; need the individual to be of the highest calibre.
• Main Dealership experience is essential. At least 3 years.
• Relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous.

Contact

Contact - Jack Adams - Octane Recruitment

STHOJ

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, SMART Repair Technician, Cosmetic Repair Technician, ADR Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.